What are the responsibilities and job description for the Desktop Support Engineer (Windows, Intune, O365) position at Global IT Family?
Job Title: Desktop Support Engineer Location: Marlborough, MA (Onsite)
Pay Rate: $20/hr $25/hr on w2
Required Skills:5 years of experience in Desktop/IT Support
Strong expertise in Windows 10 & 11 troubleshooting
Hands-on experience with Microsoft Intune, Azure, and Entra ID
Knowledge of Autopilot deployment & troubleshooting
Experience supporting iOS & Android devices
Solid understanding of Office 365 (O365) troubleshooting & licensing
Experience with SCCM for patching and application deployment
VPN troubleshooting experience (Zscaler preferred)
Strong networking knowledge (wired & wireless)
Experience with Microsoft Teams & Zoom meeting management
Excellent communication and customer support skills
ITIL certification (preferred)
Thanks & Regards,
Andy | Scalable Systems Inc
Sr. Account Manager
Salary : $20 - $25