What are the responsibilities and job description for the Client Service Representative - Entry Level position at GIG?
We are dedicated to creating lasting change through impactful community programs and meaningful donor engagement. As our organization grows, we’re hiring a Client Service Representative to serve as a key in-person point of contact for donors and supporters at events and community activations.This role is ideal for someone who is energetic, people-focused, and passionate about making a difference through face-to-face interactions and relationship-building.Key Responsibilities:Serve as the primary in-person representative for donors and community supporters at fundraising events, community programs, and outreach activitiesProvide friendly, professional support to attendees, donors, and participants during eventsAssist with event setup, displays, and donor engagement activitiesGuide attendees through sign-ups, donations, or participation in community initiativesCollaborate with team members to ensure smooth event operations and meet engagement goalsShare feedback and ideas to enhance in-person donor experience and community impactMaintain a professional, approachable presence at all eventsQualifications:Passion for community engagement, nonprofit work, and face-to-face donor relationsFriendly, outgoing, and confident interacting with diverse audiencesEnergetic, professional, and highly dependableAbility to thrive in fast-paced, in-person event environmentsWillingness to travel locally to events and community activitiesPrior experience in customer service, retail, hospitality, or event support is a plus but not requiredWhat We Offer:Hands-on experience in nonprofit outreach, event support, and donor engagementOpportunities to work on high-impact community programs and fundraising eventsSupportive, collaborative team environment focused on learning and growthPaid training and mentorship for professional developmentInvolvement in large-scale events, campaigns, and face-to-face donor activations
