What are the responsibilities and job description for the Client Service Representative - Entry Level position at RTI?
We’re a mission-driven organization focused on creating positive change through face-to-face engagement, community programs, and donor-supported initiatives. As we continue to expand our outreach, we’re hiring an Entry-Level Client Service Representative to help connect with the public, engage donors, and support meaningful causes.
This is an in-person, community-facing role—perfect for outgoing, people-oriented individuals who thrive on building relationships and making a direct impact.
What You’ll Do
- Serve as the in-person point of contact for donors, supporters, and community members
- Represent nonprofit partners at live events, booths, and outreach activations
- Engage passersby with a friendly and professional demeanor to share campaign messages
- Provide information, answer questions, and collect donor contributions
- Distribute brochures, flyers, and branded materials to promote awareness
- Assist with event setup, breakdown, and daily logistics
- Track and process donor information accurately using mobile or paper forms
- Share insights from community interactions to help improve engagement strategies
What We’re Looking For
- Excellent communication and interpersonal skills — comfortable speaking to diverse audiences
- Reliable, punctual, and professional at all times
- Organized and detail-oriented with strong follow-up skills
- Outgoing and enthusiastic with a team-oriented mindset
- Willingness to work flexible hours, including some evenings and weekends
- Prior experience in customer service, sales, retail, or events is a plus
- Must be 18 and authorized to work in the U.S.
What We Offer
- Hands-on training in nonprofit outreach and donor engagement
- Weekly pay performance-based bonuses
- Clear career growth opportunities in outreach, donor relations, and campaign management
- Supportive, collaborative team culture focused on personal and professional growth
- Opportunities to travel locally for community events and outreach campaigns
- Recognition and rewards for outstanding performance
- Meaningful, purpose-driven work that helps create lasting community impact
