What are the responsibilities and job description for the Entry-Level Customer Service Representative position at GIG Alexandria?
We’re looking for outgoing, dependable individuals who enjoy connecting with people and want to grow professionally in a meaningful, purpose-driven career. As an Entry-Level Customer Service Representative, you will support nonprofit organizations, assist with community outreach events, and help drive initiatives that create a positive impact in local neighborhoods. No prior experience is needed—just a positive attitude, strong communication skills, and a willingness to learn. This position includes paid training and a full benefits package.Position SummaryIn this role, you will act as a primary point of contact for community members during outreach events. Your focus will be on creating positive, memorable interactions, sharing clear information about nonprofit programs, and helping partners expand their reach. This position is ideal for candidates interested in customer service, event coordination, or mission-driven work.Key ResponsibilitiesGreet and engage event attendees in a friendly, professional mannerCommunicate nonprofit missions, programs, and community initiatives clearlyAssist with event setup, preparation, and day-of operationsAddress questions and provide helpful, solutions-oriented supportConduct meaningful, face-to-face conversations to increase awareness and involvementCollaborate with team members to achieve outreach and participation goalsWhat We OfferPaid, hands-on training to build confidence and communication skillsFull benefits package for eligible team membersOngoing coaching and professional development opportunitiesClear pathways for advancement into leadership rolesSupportive, team-oriented work environment focused on growthExperience representing respected nonprofit organizationsWho Succeeds in This RoleFriendly, reliable individuals who enjoy connecting with the publicStrong communicators with customer service or people-centered skillsTeam players who thrive in active, fast-paced event settingsIndividuals motivated by community impact and meaningful workApplicants who are 18 and authorized to work in the United StatesApply TodayTake the next step toward a purpose-driven career. If you’re ready to gain valuable experience, develop strong professional skills, and support nonprofit partners who make a difference in the community, submit your application today to join our team as an Entry-Level Customer Service Representative.
Salary : $36,500 - $58,500
