What are the responsibilities and job description for the Administrative & Clerical Support position at Gibraltar Industries?
This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.
Position is full time M-F 8:00 am - 5:00 pm at CMP Statesville, NC
Position Overview
The Receptionist serves as the first point of contact for customers, vendors, and visitors. This role is responsible for managing a high volume of incoming calls, providing courteous and professional customer service, and performing a wide range of clerical and administrative tasks to support daily office operations.
Front Desk & Communication
Health & Welfare
Gibraltar is a leading manufacturer and supplier of products and services for North American agtech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science and technology to shape the future of comfortable living, sustainable power, and productive growing. Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com
Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Disclaimer
The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Position is full time M-F 8:00 am - 5:00 pm at CMP Statesville, NC
Position Overview
The Receptionist serves as the first point of contact for customers, vendors, and visitors. This role is responsible for managing a high volume of incoming calls, providing courteous and professional customer service, and performing a wide range of clerical and administrative tasks to support daily office operations.
Front Desk & Communication
- Answer, screen, and direct a high volume of incoming phone calls with patience, professionalism, and courtesy.
- Greet and assist visitors, ensuring a positive and welcoming experience.
- Respond to customer inquiries and provide accurate information or route them to the appropriate department.
- Perform general clerical duties including filing, scanning, copying, and maintaining organized records.
- Process billing tasks as assigned.
- Enter and update data in company systems, ensuring accuracy and confidentiality.
- Order and maintain inventory of office supplies.
- Contact customers to notify them when their orders are ready for pick-up.
- Process customer payments accurately and efficiently.
- Ship product samples to customers and track deliveries as needed.
- Load trucking manifests into the system to support shipping and logistics processes.
- Coordinate with internal teams to ensure documentation is complete and accurate.
Health & Welfare
- Medical, dental, and vision insurance plans for employees and dependents
- Health care & dependent flexible spending plans
- Free Life and AD&D coverage with supplemental coverage options
- Employee assistance programs focused on mental health
- Competitive compensation
- Bonus opportunities
- Generous 401(k) plan
- Paid time off, including vacation, bereavement, jury duty, sick leave, disability, holidays.
- Donation matching and time off to volunteer
- Educational reimbursement
Gibraltar is a leading manufacturer and supplier of products and services for North American agtech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science and technology to shape the future of comfortable living, sustainable power, and productive growing. Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com
Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
Disclaimer
The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.