What are the responsibilities and job description for the CLERICAL PROGRAM SUPERVISOR position at Iredell County?
DESCRIPTION OF WORK:
This position is responsible for the direct supervision and management of five Processing Assistant IVs who provide support to the Family Planning, HIV/STD, Maternal Health, Immunization, Child Health, TB, Communicable Disease, Migrant/Refugee Health, and Sickle Cell Programs. Responsibilities of this group includes significant public contact to complete registration, scheduling, data entry, and correct coding and billing, as well as processing patient medical records from beginning of visit to completion per policies and guidelines. In addition to supervisory responsibilities, this position is the subject/content expert for these processes for the various Clinical Services programs and possesses considerable technical knowledge in the application of medical records management, policies and procedures, laws and regulations. This position independently provides guidance and training to staff including planning, directing, coordinating and evaluating work. This position will assume responsibility for day-to-day identification and resolution of problems that arise within the area of expertise. This position also possesses a considerable knowledge ofpatient accounts/eligibility/presumptive eligibility processes as well as handling money and managing patient accounts perpolicies and guidelines, when necessary, during staff shortages. This may include assisting in the Mobile Health Unit(MHU) when necessary. Top candidates for this position are organized; articulate; knowledgeable of and able to use correctgrammar, vocabulary, and spelling; and present themselves professionally. Must be able to problem solve and workindependently following training. Regular work hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, flex schedule isa possibility if approved. This position may have to cover clerical operations at the Mooresville Health Department. Availability during emergencies and training exercises is required.
MINIMUM EDUCATION AND EXPERIENCE:
Completion of high school or equivalent and four years of progressively responsible secretarial or clerical/administrative/office management experience; or completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial or clerical/administrative, office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.
NECESSARY SPECIAL QUALIFICATIONS:
Ability to type/data entry with accuracy and speed required; typing, data entry, and mathematical tests will be given; must take initiative.
SPECIAL QUALIFICATIONS DESIRED:
Experience working with multiple computer programs, attention to detail, document scanning with meta-data knowledge, bilingual English/Spanish are a plus. Experience in a healthcare setting and/or supervision is highly desired.
WORK SCHEDULE: Monday – Friday / 8:00am – 5:00pm (Possible Flex Schedule if approved)
APPLICATION PROCESS: Please go to www.iredellcountync.gov to submit an electronic application. Applications are NOT accepted past the deadline date. Internal Applicants should apply using the link provided to them. Under NC Office of State Human Resources, all application fields MUST be completed. This position is subject to pre-employment screenings. Iredell County does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, political affiliation, genetic information, or handicapping condition in employment or the provision of services. When uploading attachments to submit with your application, please DO NOT upload any documents that could allow for discrimination defined in the above paragraph. This may include Driver’s License/Photo ID/Passport, Birth Certificate, HighSchool Diploma/GED, Marriage License, U.S. Citizenship, Medical Records, and/or Social Security Card.
This position is responsible for the direct supervision and management of five Processing Assistant IVs who provide support to the Family Planning, HIV/STD, Maternal Health, Immunization, Child Health, TB, Communicable Disease, Migrant/Refugee Health, and Sickle Cell Programs. Responsibilities of this group includes significant public contact to complete registration, scheduling, data entry, and correct coding and billing, as well as processing patient medical records from beginning of visit to completion per policies and guidelines. In addition to supervisory responsibilities, this position is the subject/content expert for these processes for the various Clinical Services programs and possesses considerable technical knowledge in the application of medical records management, policies and procedures, laws and regulations. This position independently provides guidance and training to staff including planning, directing, coordinating and evaluating work. This position will assume responsibility for day-to-day identification and resolution of problems that arise within the area of expertise. This position also possesses a considerable knowledge ofpatient accounts/eligibility/presumptive eligibility processes as well as handling money and managing patient accounts perpolicies and guidelines, when necessary, during staff shortages. This may include assisting in the Mobile Health Unit(MHU) when necessary. Top candidates for this position are organized; articulate; knowledgeable of and able to use correctgrammar, vocabulary, and spelling; and present themselves professionally. Must be able to problem solve and workindependently following training. Regular work hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, flex schedule isa possibility if approved. This position may have to cover clerical operations at the Mooresville Health Department. Availability during emergencies and training exercises is required.
MINIMUM EDUCATION AND EXPERIENCE:
Completion of high school or equivalent and four years of progressively responsible secretarial or clerical/administrative/office management experience; or completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial or clerical/administrative, office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.
NECESSARY SPECIAL QUALIFICATIONS:
Ability to type/data entry with accuracy and speed required; typing, data entry, and mathematical tests will be given; must take initiative.
SPECIAL QUALIFICATIONS DESIRED:
Experience working with multiple computer programs, attention to detail, document scanning with meta-data knowledge, bilingual English/Spanish are a plus. Experience in a healthcare setting and/or supervision is highly desired.
WORK SCHEDULE: Monday – Friday / 8:00am – 5:00pm (Possible Flex Schedule if approved)
APPLICATION PROCESS: Please go to www.iredellcountync.gov to submit an electronic application. Applications are NOT accepted past the deadline date. Internal Applicants should apply using the link provided to them. Under NC Office of State Human Resources, all application fields MUST be completed. This position is subject to pre-employment screenings. Iredell County does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, political affiliation, genetic information, or handicapping condition in employment or the provision of services. When uploading attachments to submit with your application, please DO NOT upload any documents that could allow for discrimination defined in the above paragraph. This may include Driver’s License/Photo ID/Passport, Birth Certificate, HighSchool Diploma/GED, Marriage License, U.S. Citizenship, Medical Records, and/or Social Security Card.
Salary : $51,988 - $66,545
