Sales Coordinator

Have a serene stay at Casa De Palmas, Trademark Collection by Wyndham, in the heart of McAllen's Art District. Three miles from McAllen International Airport (MFE), this historic downtown hotel is minutes from University of Texas, Rio Grande Valley (UTRGV) and South Texas College, as well as the McAllen Convention Center and Sharyland Business Park. Go shopping at La Plaza Mall, Palms Crossing, and Rio Grande Valley Premium Outlets®, or take in the beauty of Quinta Mazatlan. Back at the hotel, relax with an outdoor pool, restaurant, and bar.

A Hotel Sales Coordinator acts as the vital link between sales managers, clients, and hotel operations, supporting revenue generation by managing group bookings, contracts, and site inspections. Key duties include answering inquiries, maintaining room blocks in property management systems (PMS), and preparing banquet event orders (BEOs).

Core Responsibilities

• Sales Administration: Handle incoming sales inquiries, prepare contracts, proposals, and room blocks, and maintain client databases.
• Group Booking Management: Coordinate group rooming lists, client notifications, and event details to ensure seamless execution.
• Communication Hub: Act as the liaison between the sales team, front desk, catering, and housekeeping to communicate VIP arrivals and group resumes.
• Client Relations & Tours: Conduct site inspections for prospective clients and provide "on-the-floor" support for in-house groups.
• Reporting: Assist the Director of Sales (DOSM) with weekly sales reports, revenue meetings, and tracking market trends.

Qualifications

• Experience: Previous hospitality, front desk, or sales support experience is typically preferred.
• Skills: Strong proficiency in Microsoft Office and experience with hotel systems is highly valued.

(Ref: 793)