What are the responsibilities and job description for the Housekeeping Room Attendant position at GF Hotels & Resorts USA?
We're off Route 22, three miles from Lehigh Valley International Airport and downtown historic Bethlehem. Easton and Allentown are nearby. There's a Wegmans market and caf within walking distance, and Wind Creek Casino, ArtsQuest, Lehigh University, Moravian College and Lafayette College campuses are within a 10-minute drive.
The room attendant is responsible for cleaning and maintaining guest rooms and public areas to ensure they are clean, tidy, and well-stocked. Key duties include cleaning and sanitizing rooms, changinglinens, restocking amenities like soap and towels, and emptying trash. They also report maintenance issues, respond to guest requests, and must adhere to hotel policies regarding cleanliness and guest privacy.
Key responsibilities
- Cleaning and sanitizing: This includes vacuuming, dusting, mopping, sanitizing bathrooms, cleaning windows, and ensuring all surfaces are clean.
- Bed and linen care: Making beds and replacing used sheets and towels with fresh ones.
- Restocking supplies: Replenishing guest rooms with amenities such as toiletries, coffee, tea, and snacks.
- Trash removal: Emptying trash cans and removing any other refuse from rooms.
- Maintenance and reporting: Identifying and reporting any maintenance issues, damage, or missing items to supervisors.
- Guest services: Responding to guest requests and questions in a friendly and professional manner.
- Maintaining order: Keeping common areas, like hallways and stairways, clean and clear of obstructions.
- Adhering to standards: Following established procedures for cleaning, handling laundry, and maintaining a high standard of quality.
- Privacy and security: Upholding guest privacy and security at all times.
Prior hotel or similar industry experience required.
Strong attention to details.
Guest service oriented personality.
At GF we believe that people are the key to our success. Weoffer health insurance, paid time off, ongoing learning opportunities,competitive compensation plus a great culture.
GF Hotels & Resorts is an award-winning full-serviceownership and management company that specializes in hotels, resorts, golfcourses, and other related hospitality assets. Since its founding in 1988, GFhas operated over 800 properties in 46 states. GF's expertise includes but isnot limited to Sales & Marketing, Food & Beverage, Revenue Strategy,Information Technology, Human Resources and a complete Accounting System.Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, BestWestern, among others, as well as individual properties. With its award-winningapproach to maximizing guest satisfaction, GF has been recognized as one of thetop management companies in the industry.
(Ref: 903)