What are the responsibilities and job description for the Housekeeping Room Attendant position at GF Hotels & Resorts USA?
The Hotel Indigo Birmingham is located in a landmark Art Deco style building dating from the early 1930s in the city's historic Five Points South neighborhood. The hotel is situated in the booming and vibrant town of Birmingham near UAB. Hotel Indigo is set in the lively and roaring entertainment district of Birmingham, reminiscent of Bourbon street. Originally designed for medical offices and across from the first apothecary in Birmingham, the building became a hotel in the 1980s, but still retains its original medical insignia etched above the elevator doors. The hotel's design acknowledges the building's rich history, while incorporating modern amenities, like hardwood floors, spa inspired showers, luxury bath amenities and linens. We are also adding some exciting and tasty options to an area already known as one of the city's premier dining and entertainment districts. The Rx Lounge pays homage to the medical apothecary theme and provides prescriptions in the form of food and beverage.
The room attendant is responsible for cleaning and maintaining guest rooms and public areas to ensure they are clean, tidy, andwell-stocked. Key duties include cleaning and sanitizing rooms, changing linens, restocking amenities like soap and towels, and emptying trash. They also report maintenance issues, respond to guest requests, and must adhere to hotel policies regarding cleanliness and guest privacy.
Key responsibilities
- Cleaning and sanitizing: This includes vacuuming, dusting, mopping, sanitizing bathrooms, cleaning windows, and ensuring all surfaces are clean.
- Bed and linen care: Making beds and replacing used sheets and towels with fresh ones.
- Restocking supplies: Replenishing guest rooms with amenities such as toiletries, coffee, tea, and snacks.
- Trash removal: Emptying trash cans and removing any other refuse from rooms.
- Maintenance and reporting: Identifying and reporting any maintenance issues, damage, or missing items to supervisors.
- Guest services: Responding to guest requests and questions in a friendly and professional manner.
- Maintaining order: Keeping common areas, like hallways and stairways, clean and clear of obstructions.
- Adhering to standards: Following established procedures for cleaning, handling laundry, and maintaining a high standard of quality.
- Privacy and security: Upholding guest privacy and security at all times.
Prior hotel or similar industry experience required.
Strong attention to details.
Guest service oriented personality.
At GF we believe that people are the key to our success. Weoffer health insurance, paid time off, ongoing learning opportunities,competitive compensation plus a great culture.
GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GFhas operated over 800 properties in 46 states. GF's expertise includes but isnot limited to Sales & Marketing, Food & Beverage, Revenue Strategy,Information Technology, Human Resources and a complete Accounting System.Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, BestWestern, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of thetop management companies in the industry.
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