What are the responsibilities and job description for the Case Specialist position at Georgia Ports Authority?
JOB INFORMATION:
Job Title: Case Specialist
Department(s): 5063 - Risk Management & Sustainability
Location(s): Hutchinson Island
FLSA Status: Exempt
JOB OVERVIEW:
The Case Specialist is responsible for assisting and coordinating activities related to legal actions under the direct supervision of the Case Assistant Manager. The Case Specialist will investigate facts and prepare files and documents to assist the Case Assistant Manager and litigation counsel with lawsuits associated with the Georgia Ports Authority. The Case Specialist will have the primary role of preparing case files, gathering the initial investigative supporting documents on cases, and updating the company database. They will also assist in the coordinating of schedules for employees and attorneys for meetings, depositions, and trials on respective cases.
Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.
JOB DUTIES:
- Facilitate the collection of evidence related to accident investigations as needed.
- Coordinate the collection and securing of evidence from investigation of accidents and claims as necessary.
- Organize and maintain case files in the designated company database, adhering to deadlines.
- Liase between attorneys and relevant staff to ensure all tasks are completed efficiently.
- Schedule deposition preparations and depositions in collaboration with attorneys, employees, supervisors, and managers.
- Assist managers in the scheduling of on-site inspections when necessary.
- Coordinate and draft responses to Interrogatories, Document Production requests, and other legal inquiries as directed by Assistant Manager.
- Collaborate with attorneys and insurance carriers as applicable.
- Effectively engage with internal teams (e.g., Port Police, Maintenance, Crane Operations, Human Resources, and others) as required.
- Proactively identify opportunities for improving systems and procedures, minimizing risks, and implementing enhancements when appropriate.
- Participate in a 24-hour on-call duty rotation.
- Temporarily step in as backup for the Case Assistant Manager during vacations, absences, or vacancies.
JOB REQUIREMENTS:
Knowledge, Skills, & Abilities
Excellent oral, written, and listening skills required. HighAbility to handle confidential information. HighMust have analytical and organizational skills with strong attention to detail. HighAbility to critique and improve business practices and procedures. MediumAbility to communicate and collaborate effectively and professionally with the GPA staff on all levels as well as customers and the public required. HighExtensive knowledge of legal issues related to organizational liability. MediumExperience with, proficient use of, M/S: Word, Excel, Access, and PowerPoint, as well as e-mail and Microsoft Office desired. Medium
Excellent oral, written, and listening skills required. HighAbility to handle confidential information. HighMust have analytical and organizational skills with strong attention to detail. HighAbility to critique and improve business practices and procedures. MediumAbility to communicate and collaborate effectively and professionally with the GPA staff on all levels as well as customers and the public required. HighExtensive knowledge of legal issues related to organizational liability. MediumExperience with, proficient use of, M/S: Word, Excel, Access, and PowerPoint, as well as e-mail and Microsoft Office desired. Medium
Experience
- 1-3 years Work related experience in litigation, intake, discovery and trial Preferred
- 1-3 years Experience in multi-tasking and scheduling appointments with various calendars Preferred
- 1-3 years Experience with data entry and working with various databases Preferred
Education
- Preferred Associate's Degree Para-legal, Risk Management, Business Management or similar degree
Licenses & Certifications
- Driver's License - Valid state driver's license Required Upon Hire
- TWIC - Transportation Worker Identification Credential Required Upon Hire
Note: This job description is not necessarily an exhaustive list of all duties, responsibilities, job requirements, or working conditions associated with the job. Management reserves the right to revise the job or to require the performance of different or additional tasks. The employee must be able to perform the essential functions of the job, with or without reasonable accommodation, an without direct threat to the health or safety of others.
Revised: 11/14/2025
Mission: To empower entrepreneurs, strengthen industries, sustain communities, and fortify families by relentlessly striving to accelerate global commerce.