Medical Receptionist

Job Overview
We are seeking a dedicated and professional Medical Receptionist to serve as the first point of contact for our healthcare office. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative procedures, and the ability to manage multiple responsibilities efficiently. As a Medical Receptionist, you will be responsible for providing outstanding patient service, managing appointment scheduling, and supporting the overall operations of the medical office. Your role is vital in ensuring a smooth patient experience and maintaining accurate health information management.

Duties

• Greet patients warmly and professionally, ensuring a positive first impression.
• Schedule appointments using various EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Verify insurance coverage and perform insurance verification to facilitate billing processes.
• Collect and process payments accurately, including medical collections and billing procedures.
• Manage patient records by updating and reviewing documentation in compliance with HIPAA regulations.
• Assist with medical coding tasks, including CPT, ICD-9, and ICD-10 coding for accurate billing and documentation.
• Handle multi-line phone systems with professionalism, demonstrating excellent phone etiquette.
• Maintain organized medical records and ensure proper filing of documents.
• Support clinical staff with administrative tasks such as intake procedures and care plan documentation review.
• Utilize computer skills to operate office software like Microsoft Office and specialized EHR systems effectively.
• Ensure compliance with health information management standards and confidentiality protocols.

Skills

• Experience with medical office management and administrative support within healthcare settings. EXPERIENCE IN A MEDICAL OFFICE IS REQUIRED.
• Proficiency in EMR systems such as Epic or Athenahealth is a plus.
• Knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing processes.
• Strong understanding of HIPAA regulations to safeguard patient privacy and confidentiality.
• Excellent customer service skills with a focus on patient service excellence.
• Ability to perform accurate 10-key typing and maintain high levels of accuracy in documentation review.
• Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
• Competence in handling insurance verification processes and Medicare procedures when applicable. Join our team as a Medical Receptionist to contribute to providing compassionate patient care while supporting efficient healthcare operations through your expertise in medical administration and exceptional service skills!

Pay: $23.12 - $27.85 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Salary : $23 - $28