What are the responsibilities and job description for the Payroll Manager position at GATEWAYS HOSPITAL & MENTAL HEALTH CENTER?
| Title of Position: | Payroll Manager |
| Location: | Glendale, CA |
| Status: | Exempt |
| Union/ Non-Union: | Non-Union |
| Supervisor: | VP, Human Resources |
Gateways Hospital and Mental Health Center, located in Los Angeles, is a non-profit organization that provides an array of comprehensive mental health services for Children, Adolescents, Transitional Aged Youth, and Adults suffering from mental illness in the Greater Los Angeles area. The organization consists of a standalone fifty-five (55) )-bed hospital and six outlying outpatient facilities that have anywhere from fourteen (14) beds to one hundred and thirty-four (134) beds. The organization has approximately four hundred (400) employees.
SUMMARY OF POSITION
The Payroll Manager is responsible for overseeing all payroll operations for Gateways Hospital and Mental Health Centers, ensuring accurate, timely, and fully compliant payroll processing for clinical and non-clinical staff across multiple programs. This position manages Paycom payroll/timekeeping administration, maintains HRIS data integrity, and ensures compliance with California labor laws, hospital wage-order rules, and collective bargaining agreements when applicable. The Payroll Manager partners closely with HR, and Finance to support a 24/7 hospital environment that will be expanding from the current 400 employee population.
ESSENTIAL DUTIES
- Manage full-cycle payroll processing in Paycom. Supervise Payroll Specialist in the completion of payroll related tasks including timecard review, pay rule validation, differentials, shift premiums, retroactive pay, wage garnishments, and off-cycle requests.
- Apply California labor regulations, including Wage Order 5, daily overtime and double-time, meal/rest period penalties, shift premiums, and holiday pay.
- Administer hospital-specific pay practices such as weekend/holiday differentials, per diem rate rules, and union pay structures.
- Maintain and configure Paycom system settings, pay codes, and timekeeping rules; ensure accurate HRIS data.
- Interpret and apply provisions of union bargaining agreements, including seniority, step progression, premium structures, mandated overtime rules, meal/rest period provisions, and retroactive pay obligations.
- Collaborate with Finance on payroll-to-GL mapping, reconciliations, labor distributions, and month-end close activities.
- Prepare and oversee payroll-related reporting, including labor cost analysis, overtime reporting, staffing compliance, and audits.
- Ensure timely and W-2 processing, ACA reporting (1095-C), and state/federal compliance requirements.
- Respond to employee inquiries regarding pay, timekeeping, and deductions with accuracy and professionalism.
- Train managers and supervisors on payroll/timekeeping policies, Paycom workflows, and compliance with CA labor regulations.
- Develop, document, and implement payroll policies, SOPs, internal controls, audit procedures, and process improvements
- Performs other additional tasks as directed
ESSENTIAL SKILLS
- Strong knowledge of California wage-hour law, including Wage Order 5 (Hospitals), daily/weekly overtime, meal/rest period rules, and premium pay requirements.
- Expertise with Paycom payroll and time & labor systems, including configuration, troubleshooting, and reporting.
- Ability to interpret and apply complex union contract provisions.
- Strong analytical and reconciliation skills with the ability to perform detailed variance analysis.
- Exceptional attention to detail and accuracy in a high-volume, deadline-driven payroll environment.
- Excellent communication and customer service skills when working with employees, supervisors, and clinical leadership.
- Ability to manage confidential information following HIPAA and organizational standards.
- Proficiency in Excel, including pivot tables, v-lookups, and audit tools.
- Strong leadership, coaching, and team development capability.
Qualifications:
EDUCATION & CERTIFICATES
Minimum Education Required:
- Bachelor’s degree in Business, Accounting, Human Resources, or related field
Desired Education:
- CPA, CPP, FPC, SPHR, or SHRM certification preferred
- Paycom training or HRIS system certifications preferred
EXPERIENCE/QUALIFICATIONS
- 5 years of progressive payroll experience, with minimum 1-2 years in a supervisory/managerial role.
- Experience working in a California hospital, mental health center, or healthcare organization required.
- Experience processing payroll in a union environment, including application of CBA rules.
- Strong HRIS administration background with Paycom or similar platforms.
- Knowledge of ACA, FLSA, wage-hour regulations, and payroll tax requirements.
- Ability to work across departments and communicate effectively with both clinical and administrative teams.
REQUIREMENTS
- Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance.
- Valid California Driver’s license.
- TB clearance.
- Driving record acceptable for coverage by Gateways insurance carrier.
Gateways believes that our people are our greatest asset and is proud to offer competitive benefits that support their health, happiness and career development.
- Cover 100% Medical/Dental/Vision Premiums for all Full-Time Employees and 1 Dependent
- 8 Paid Holidays 4 Personal Holidays in Calendar Year
- 2-4 Weeks of Vacation based on role
- 403b Retirement Plan Company Match 8%
- Annual Company Events
Salary : $100,000 - $120,000