What are the responsibilities and job description for the Delivery Manager - Java position at Galent?
Manage stakeholder expectations regarding the success of Application Support strategies and projects
Work with key stakeholders including executives, senior leaders, and a variety of customers to identify, oversee, and deliver IT application support solutions that are effective and user-friendly, and support strategic initiatives, business outcomes
Develop, track and improve key performance indicators for personnel and systems
Supervise, mentor, and train application support personnel, which may include geographically dispersed personnel and contractors
Work and collaborate with global teams to deploy, maintain, troubleshoot, and manage application systems
Develop and implement solutions for managing the business application environment to include monitoring, reporting, system incident management and resolution
Evaluate and improve on operational processes and metrics, procedure manuals, and systems/business process documentation
Assign incoming cases to team, ensuring the resources assigned have the correct skill set and capacity to resolve application support issues and restore business capabilities
Collaborate with internal teams (Development, DevOps, Infrastructure, Product Management, Quality Assurance, Cloud etc.) on trending issues
Hourly Wage Estimation for Delivery Manager - Java in Birmingham, AL
$50.00 to $63.00
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