What are the responsibilities and job description for the Office Coordinator / Administrative Assistant position at GAC Solutions?
• Provide business office and administrative support across Patient Accounting functions
• Manage daily mail processing and correspondence for collections teams
• Retrieve and submit medical records to payers and insurance entities
• Maintain assigned worklists and update patient accounts across systems (e.g., PBAR, Aeos, Cerner, claims editor)
• Coordinate and validate patient refund approvals, including documentation review and processing
• Support research billing activities, including invoicing non-industry trial claims, creating accounts for billable insurance charges, and tracking denials returned from CTU
• Perform additional ad hoc administrative and vendor coordination tasks, including submission of documentation (upload, email, fax, or mail to payers).