What are the responsibilities and job description for the W2 Only - ServiceNow Consultant position at GAC Solutions?
• 5 years of experience in IT service management, configuration management, application portfolio management, or related roles.
• Experience with ServiceNow CMDB, CI structures, relationship modeling, and data governance.
• Understanding of the Technology Reference Model (TRM) module in ServiceNow and how software and hardware lifecycle standards are incorporated into enterprise application management.
• Strong cross collaboration skills to work effectively with multiple stakeholder groups across the organization.
Experience building or supporting dashboards and scorecards for lifecycle, configuration, or application reporting.
• Some experience or foundational understanding of scripting languages (such as Python or PowerShell) to support automation or data processing activities.
• Strong written and verbal communication skills for developing SOPs, documentation, and data quality reporting.