General Manager

About the Role:

The General Manager will lead and oversee all operational aspects of our transportation and warehousing facility in Rutherford, NJ, ensuring seamless integration of services and exceptional performance across departments. This role is pivotal in driving business growth through effective project sales strategies and maintaining strong corporate client relationships. The successful candidate will be responsible for managing financial performance, including cost control, food and beverage operations, and profit and loss (P&L) management, to maximize profitability. They will also develop and implement incentive programs to motivate teams and enhance productivity while upholding the highest standards of hospitality and customer service. Ultimately, the General Manager will ensure operational excellence, employee engagement, and customer satisfaction to support the company’s strategic objectives.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in a general management role within the transportation, warehousing, or hospitality industry.
• Proven track record in people management and leading diverse teams.
• Strong experience in project sales and corporate client relationship management.
• Demonstrated expertise in cost control, food and beverage operations, and P&L management.

Preferred Qualifications:

• Master’s degree in Business Administration or related discipline.
• Experience working in a transportation and warehousing environment with integrated hospitality services.
• Certification in project management or sales.
• Familiarity with incentive program design and implementation.
• Knowledge of local regulations and compliance standards in New Jersey.

Responsibilities:

• Lead and manage daily operations of the transportation and warehousing facility, ensuring efficiency and compliance with industry standards.
• Develop and execute project sales plans to attract and retain corporate clients, expanding the company’s market presence.
• Oversee cost control measures, including food and beverage expenses, to maintain budgetary discipline and improve margins.
• Manage P&L statements, analyze financial reports, and implement strategies to achieve revenue and profitability targets.
• Design and administer incentive programs that drive employee performance, engagement, and retention.
• Coordinate with cross-functional teams to ensure seamless service delivery and uphold hospitality standards.
• Monitor and optimize food costs and inventory management to support operational efficiency.
• Provide leadership, coaching, and development opportunities to staff to foster a positive and productive work environment.

Skills:

The General Manager will utilize people management skills daily to lead and inspire a diverse team, ensuring high performance and collaboration. Project sales expertise will be critical in developing strategies to secure and grow corporate accounts, directly impacting revenue streams. Cost control and P&L management skills will be applied to monitor financial health, optimize expenses, and drive profitability. Knowledge of hospitality and food and beverage operations will ensure exceptional service quality and efficient resource management. Additionally, the ability to design and implement incentive programs will motivate staff, fostering a positive workplace culture and enhancing overall operational success.