What are the responsibilities and job description for the Self Pay Associate position at Fuse3 Solutions?
Self-Pay Associate – Patient Payment Outreach
Pay: $18–$22/hr (DOE)
Location: Oklahoma City
Type: Direct Hire
Overview
A healthcare organization in OKC is looking for a Self-Pay Associate to support patient payment outreach. This role is highly phone-oriented and requires someone who communicates clearly, stays patient under pressure, and enjoys helping patients understand their payment options.
Key Responsibilities
Pay: $18–$22/hr (DOE)
Location: Oklahoma City
Type: Direct Hire
Overview
A healthcare organization in OKC is looking for a Self-Pay Associate to support patient payment outreach. This role is highly phone-oriented and requires someone who communicates clearly, stays patient under pressure, and enjoys helping patients understand their payment options.
Key Responsibilities
- Make outbound calls to patients regarding outstanding balances
- Explain payment options in a friendly, clear, and supportive manner
- Document call notes accurately and efficiently
- Follow established scripts, guidelines, and compliance procedures
- Work collaboratively with the revenue cycle team
- Strong verbal communication; comfortable with heavy phone work
- Professional, friendly, and empathetic tone
- Detail-oriented and able to follow structured workflows
- Quick learner who adapts well to new systems
- Experience in medical billing, RCM, or customer service is a plus
- Direct Hire
- Pay Range: $18–$22/hr
- Full-time, onsite in Oklahoma City
Salary : $18 - $22