What are the responsibilities and job description for the Billing Coordinator position at FTS, Inc.?
About the Role
One of our great clients in Rochester, NY is seeking detail-oriented Billing Specialists to join their team! This is a fantastic opportunity for someone who enjoys working with numbers, solving problems, and keeping things organized in a fast-paced office setting. If you’re comfortable learning new computer systems, communicating professionally by phone and email, and collaborating in person with a supportive team — this could be the perfect fit for you.
What You’ll Do
- Process and submit billing information to insurance companies for payment.
- Review and verify claims for completeness and accuracy.
- Research and correct errors that may delay claim processing.
- Follow up with insurance companies to track payment status.
- Update or resubmit claims when denials or additional info requests occur.
- Use online insurance portals to monitor claim progress.
- Maintain detailed notes and records for each account.
- Work efficiently through a high volume of daily tasks.
- Collaborate with teammates and supervisors to resolve issues quickly.
- Ensure all billing data is handled securely and in compliance with privacy regulations.
What You Bring
- High School Diploma (or equivalent)
- Previous customer service or office experience
- Strong Microsoft Office and general computer skills
- Excellent attention to detail and organization
- Clear, professional communication (written and verbal)
- Ability to provide 1–3 professional references
- Availability to start within 2–3 weeks of offer
Why You’ll Love It
- Professional, business-casual office environment
- Supportive team culture with training and mentorship
- Great experience for anyone looking to grow in billing, insurance, or office administration
- Be part of a team that values accuracy, teamwork, and customer service
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Work Location: In person
Salary : $18 - $19