What are the responsibilities and job description for the Senior Collections Coordinator position at Friedman Williams?
Our Client, a Global Law Firm located in NYC is seeking a proactive Senior Collections Coordinator to join the US Business Finance/Accounting team.
Key Responsibilities
- Manage a portfolio of client accounts, ensuring timely collection of outstanding receivables.
- Collaborate closely with billing attorneys and practice groups to drive proactive follow-ups and resolve payment issues.
- Communicate professionally with clients regarding payment status, invoice inquiries, and account reconciliations.
- Monitor, track, and report on collection performance, aging balances, and projected cash receipts.
- Prepare client analyses, reconciliations, and realization schedules to support invoice collection efforts.
- Proactively identify collection risks and escalate issues as needed to the Head of Revenue.
- Support month-end cash forecasting and broader collection initiatives, including year-end campaigns.
- Maintain accurate and up-to-date records within the firm’s financial systems (Aderant, Elite, 3E, or similar).
- Contribute to process improvement initiatives to enhance the firm’s collections platforms.
Qualifications
- Minimum of 4 years of collections experience, preferably within a law firm or professional services setting.
- Solid knowledge of billing processes, accounts receivable, and cash application procedures.
- Strong communication skills with a high level of professionalism, diplomacy, and client service focus.
- Proven ability to build and maintain relationships with attorneys, clients, and cross-functional teams.
- Detail-oriented with advanced proficiency in Excel and financial systems.
- Ability to prioritize and manage multiple tasks effectively in a fast-paced, deadline-driven environment.
If you are interested please reach out to Kiersten Ahle at Kahle@friedmanwilliams.com
Salary : $80,000 - $90,000