What are the responsibilities and job description for the Complex Director of Sales position at Franchise Location?
Additional Information: This hotel is owned and operated by an independent franchisee, North Point Hospitality Group, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
Are you a strategic, results-driven sales professional with a passion for hospitality? We’re looking for a Complex Director of Sales to help lead revenue strategy, drive new business, and support the sales team at one of the most unique Marriott properties in the world, with 506 rooms and over 5,000 square feet of meeting space.
Located just 2 blocks from Nashville’s iconic Broadway, our hotel isn’t just a place to stay — it’s a place where three distinct Marriott experiences come together under one roof. As the first-ever Tri-brand Marriott property in the world, we proudly unite:
AC Hotels – Chic, modern, and European-inspired - 209 Rooms
Residence Inn – Extended-stay comfort with all the amenities of home - 172 Rooms
SpringHill Suites – Spacious, stylish suites for the modern traveler - 125 Rooms
Are you ready to work where music, hospitality, and Southern charm collide? Our landmark Tribrand hotel in Downtown Nashville is seeking a driven sales leader who’s ready to help shape the future of our commercial success.
What do we bring to the table?
Enjoy travel discounts, medical, dental, vision, 401k match, PTO after 90 days, early access to earned wages and more!
About North Point Hospitality
North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned.
What you'll do (mostly this...other duties may be assigned):
Oversees and manages sales activities for NPH Properties within Market or Markets as assigned
Creates and maintains an office environment conducive to effective selling customer advocacy
Oversee hiring and training and development of Sales Managers, Property Sales Directors (if applicable), and Hourly Sales Associates/ Coordinators
Sets booking goals for Sales Team members
Leads as necessary to drive revenue and meet property objectives, guiding Property Directors and or Managers
Drives both guest and associate satisfaction while ensuring department's financial success
Leads the sales team in focusing on building long-term, value-based customer relationships that enable achievement of hotel sales objectives
Responsible for development of annual sales and marketing plans for each hotel
Upholds the NPH Guest Service Principles
New business identification and procurement
Analyze market competition and trends within various business segments
Assist in developing, implementing, and controlling the hotel's sales and marketing plan
Create and maintain strong business relationships within various market segments
Manage sales-related activities for the property
Maximize and enhance room and event revenues to meet and exceed the hotel's revenue goals
Retain and grow existing business to maximize profitability
Acts in the absence of the Corporate Director of Sales to develop and execute strategic sales plans and initiatives to maximize hotel service and profitability
What you should bring to the table:
Bachelor's degree
5 years hotel sales experience
Preferred hotel leadership experience, preferably with a Marriott or Hilton Brand
Preferred event experience
Proven track record for success in sales and revenue generation supported with documentation and/or professional references
Salaried position, enjoy travel discounts, medical, dental, vision, 401k match, PTO after 90 days, and more!
Compensation aligns with experience and qualifications.
This company is an equal opportunity employer.
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