What are the responsibilities and job description for the Senior Sales Associate position at Fourth Floor?
Our client is seeking to bring on a Senior Sales Associate for their Bal Harbour store
Location
Bal Harbour, Florida
Compensation
$28/hour, with a 2% commission on individual sales
Overview
Our confidential client, a well-established luxury fashion brand, is seeking an experienced Senior Sales Associate to join its Bal Harbour boutique. This role is a key member of the sales team, responsible for delivering an elevated, personalized client experience while serving as a true ambassador of the brand’s values, aesthetic, and philosophy. The ideal candidate brings a passion for luxury fashion, relationship-driven selling, and consistently strong sales performance.
Key Responsibilities
- Consistently achieve or exceed individual and store sales goals on a monthly and annual basis
- Deliver exceptional client service by anticipating needs, exceeding expectations, and demonstrating in-depth product and brand knowledge
- Drive individual KPIs through high-quality selling and a luxury service mindset
- Capture and maintain accurate client data using CRM tools to support relationship building and client development
- Build, manage, and actively maintain a strong client book with regular outreach and follow-up
- Advise clients on fashion trends and developments within the luxury market with confidence and enthusiasm
- Collaborate closely with colleagues to ensure a seamless and elevated boutique experience
- Uphold security, safety, and loss-prevention standards for clients, team members, and merchandise
- Maintain visual merchandising standards in alignment with brand guidelines
- Support shipping, receiving, stock organization, and inventory processes as needed
- Participate in stock counts and inventory controls
- Adhere to all brand image standards, policies, and procedures
- Assist with additional boutique needs as directed by management
Qualifications
- Minimum of 6 years of experience in luxury fashion sales or a comparable high-end customer service environment
- Demonstrated ability to exceed sales goals and cultivate long-term client relationships
- Strong verbal and written communication skills with the ability to multitask effectively
- Highly organized with excellent follow-up, accuracy, and attention to detail
- Team-oriented mindset with a collaborative approach
- Ability to thrive in a fast-paced, dynamic retail environment
- Flexible and adaptable to different client profiles and needs
- Availability to work a flexible schedule, including evenings, weekends, and holidays
Additional Requirements
- Bilingual fluency in English and Spanish required; additional languages are a plus
- Strong service mindset with a passion for fashion and luxury products
- Positive, outgoing, and client-focused demeanor
- Authorized to work in the United States
Please submit your resume for consideration!
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Salary : $28