Client Advisor

Client Advisor – Flagship Boutique

Location: Boston, MA

Compensation: $25–$28/hour Commission

Our client—an iconic name in fine watchmaking—is seeking a Luxury Client Advisor to join their Boston Boutique. This is more than a sales role: it’s a chance to become a trusted partner to an elite global clientele, curating one-of-a-kind experiences rooted in craftsmanship, legacy, and exceptional service.

Position Overview:

As a Client Advisor, you will serve as a trusted ambassador for the brand. Your role will focus on creating and nurturing authentic, one-on-one relationships with ultra-high-net-worth clients through a blend of storytelling, emotional intelligence, and curated service.

You’ll guide clients through exceptional product experiences while delivering the type of hospitality and discretion that defines world-class service. Whether in-store or at exclusive events, your ability to anticipate needs, personalize engagement, and offer elevated care will set you apart.

Key Responsibilities:

• Deliver white-glove service that exceeds expectations and reflects the brand’s global prestige.
• Build and sustain deep client relationships through proactive communication, curated outreach, and tailored experiences.
• Meet and exceed individual sales targets while aligning with broader boutique goals.
• Act as a brand storyteller, articulating heritage, craftsmanship, and innovation with grace and authenticity.
• Represent the boutique at VIP events, private client appointments, and cultural activations, both on-site and offsite.
• Maintain detailed and up-to-date client profiles using CRM tools to drive personalization.
• Anticipate and resolve client needs or concerns with discretion, empathy, and solution-oriented thinking.
• Ensure visual standards, presentation, and boutique ambiance reflect the luxury retail environment.
• Partner with management on boutique initiatives, inventory priorities, and client development efforts.

Ideal Candidate Profile:

• Background in luxury retail, hospitality, high-end automotive, private client services, or similar fields.
• Passion for delivering elevated, human-centered experiences.
• Poised and articulate with exceptional emotional intelligence and discretion.
• Strong sales acumen with a deep understanding of client-centric relationship building.
• Comfortable working with VIP and UHNW clientele across diverse cultural backgrounds.
• Highly organized, proactive, and goal-driven with a sharp eye for detail.
• Proficient in MS Office and CRM systems; a second language is a plus.
• Bachelor’s degree preferred.
• Flexibility to work weekends, evenings, and attend client events as needed.

Why This Role?

• If you take pride in elevating moments into experiences and understand the art of luxury service, this is your opportunity to join a timeless brand where legacy meets innovation. Expand your career in a refined, globally connected environment built on trust, exclusivity, and craftsmanship.