What are the responsibilities and job description for the DevOps Support Engineer position at Fortray Global Service Limited?
About the Role
We are looking for a DevOps Support Engineer at an entry-level level to assist the team with basic support tasks related to deployments, systems monitoring, and development operations. This position is suitable for someone who wants to begin a career in DevOps and is willing to learn tools, processes, and best practices.
Key Responsibilities
- Assist in monitoring systems, alerts, and routine support tasks
- Help maintain documentation for deployment and support processes
- Support the team with simple configuration and environment checks
- Track incidents and escalate issues when needed
- Assist with log reviews and basic troubleshooting under guidance
- Follow standard operating procedures and internal security practices
- Work with team members to support smooth day-to-day operations
Requirements
- No prior work experience required
- Basic understanding of software development or IT operations concepts
- Strong willingness to learn DevOps tools and workflows
- Attention to detail and problem-solving mindset
- Good written and verbal communication skills
Nice to Have
- Exposure to Linux, Git, cloud platforms, or scripting basics
- Coursework or self-learning in DevOps, cloud, or system administration
What We Offer
- Structured onboarding and technical training.
- Hands-on exposure to real cloud infrastructure environments.
- Mentorship from experienced cloud and infrastructure engineers.
- Career development pathways in Cloud, DevOps, and Infrastructure Engineering.
- Supportive and growth-oriented environment.
Equal Opportunity Statement
We are committed to fostering an inclusive and equitable workplace. All qualified applicants will be considered without regard to race, gender, religion, age, disability, or any other protected status.