Technical Application Engineer

We are partnering with a fast-growing international company looking for a Technical Sales Engineer to provide technical product and application support to customers and internal teams. This role works closely with Sales, Product Management, Engineering, Manufacturing, and Quality.

This is a hands-on, customer-facing role focused on understanding customer applications, recommending engineered product solutions, troubleshooting technical issues, and ensuring products are applied effectively in real-world manufacturing environments.

ESSENTIAL DUTIES & FUNCTIONS:

Technical Application & Product Support

• Serve as a technical resource for engineered products, mechanical components, and manufacturing applications
• Evaluate customer requirements and recommend appropriate products and application solutions
• Review technical drawings, specifications, CAD models, tolerances, materials, and manufacturing documentation
• Advise customers on product selection, installation, operation, and optimization
• Apply relevant industry standards and specifications, including ISO, DIN, EN, and other applicable standards

Customer & Technical Sales Support

• Partner with customers and sales teams to understand technical requirements and identify appropriate solutions
• Provide technical guidance during pre- and post-sales customer engagements
• Support technically complex quotations, product comparisons, trials, and project evaluations
• Recommend alternative products or application approaches when appropriate
• Clearly communicate product capabilities, performance advantages, and application suitability

Troubleshooting & Problem Solving

• Diagnose and resolve product and application-related issues in the field or remotely
• Conduct structured problem-solving and root cause analysis to identify technical issues
• Support customer complaints, returned product evaluations, and quality investigations
• Work with Engineering, Manufacturing, and Quality teams to identify corrective actions and product improvements

Product & Cross-Functional Support

• Provide customer feedback, application insights, and field observations to Product Management
• Support new product introductions, product changes, and continuous improvement initiatives
• Develop technical documentation, application notes, best-practice guides, and FAQs
• Deliver technical training to customers, distributors, sales teams, and other internal stakeholders

QUALIFICATIONS:

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or related technical discipline
• 2–5 years of experience in applications engineering, technical service, sales engineering, product support, manufacturing engineering, or a related industrial environment
• Strong understanding of mechanical products, manufacturing processes, materials, tolerances, and industrial applications, with the ability to interpret technical drawings, CAD models, and specifications
• Demonstrated ability to troubleshoot technical issues, conduct root cause analysis, and recommend practical product or application solutions
• Strong customer-facing communication skills with the ability to explain technical concepts to both technical and non-technical audiences
• Experience with industrial hardware, machine components, standard machine elements, or related engineered mechanical products preferred
• Exposure to ISO-driven manufacturing, quality systems, technical quotations, Product Management, SAP, or other ERP systems is a plus
• Commercially minded, organized, and detail-oriented with the ability to balance technical requirements, customer needs, and multiple priorities

For confidential consideration, please email careers@forgesc.com or apply directly.