Demo

Accounts Receivable & Collections Specialist

Forest County Potawatomi Community
Crandon, WI Full Time
POSTED ON 4/16/2026
AVAILABLE BEFORE 5/13/2026
  • Here’s what you’ll be doing:
    • Posts insurance and patient payments accurately and timely within applicable electronic health record and billing systems, including management of remittance advice and explanations of benefits (EOBs).
    • Reviews posted payments to identify variances, underpayments, overpayments, or denied claims and follows up as needed.
    • Reviews accounts receivables aging and collection reports to prioritize follow-up and resolution.
    • Performs follow-up and collection activities for outstanding clinic patient balances, including coordination of referrals to collection agencies.
    • Supports pharmacy-related financial processes, including payment posting and reconciliation, by working with internal finance staff and external pharmacy vendors.
    • Assists with billing and collections for the Caring Place (Skilled Nursing Facility).
    • Assists with establishing payment arrangements and addressing patient and guarantor inquiries related to billing and outstanding balances.
    • Assists the Accounts Receivable Specialist with reconciliation of payments, deposits, and related documentation as needed, ensuring accuracy and alignment with internal financial controls.
    • Assists with insurance follow-ups related to patient account resolution including contacting payers via phone, portals, or written correspondence, appeals completion and claim resubmissions.
What You’ll Need To Be Successful

  • High School diploma or GED required
  • Minimum of two (2) years of experience in cash handling and financial reconciliation, including preparation or support of deposits required.
  • Experience in a role involving financial transactions, customer account follow-up, and/or collections activities required.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, and Word required.
  • Excellent nonverbal and verbal communication skills required.
  • Must pass financial background check.
  • Must have a valid, clean driver’s license and be at least 21 years of age.
  • Must successfully pass all applicable background checks and drug screens.
  • FCP complies with all CDC vaccine and testing recommendations for healthcare professionals. Proof of immunizations is required and immunizations/testing provided upon hire. 

Preferred Qualifications

  • Experience with accounts receivable, payment posting, remittance advice (EOB) review, and resolution of payment variances preferred.
  • Experience with medical billing procedures and use of electronic health record (EHR) or billing systems preferred.

Benefits You’ll Love

  • Approximately 5 weeks of paid time off annually
  • 3 weeks of paid holidays
  • Premium free health insurance
  • Flexible spending accounts
  • Short term disability
  • Life insurance
  • 401k with match

Salary.com Estimation for Accounts Receivable & Collections Specialist in Crandon, WI
$45,555 to $55,673
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