What are the responsibilities and job description for the Accounts Receivable & Collections Specialist position at Forest County Potawatomi Community?
Here’s what you’ll be doing:
Posts insurance and patient payments accurately and timely within applicable electronic health record and billing systems, including management of remittance advice and explanations of benefits (EOBs).
Reviews posted payments to identify variances, underpayments, overpayments, or denied claims and follows up as needed.
Reviews accounts receivables aging and collection reports to prioritize follow-up and resolution.
Performs follow-up and collection activities for outstanding clinic patient balances, including coordination of referrals to collection agencies.
Supports pharmacy-related financial processes, including payment posting and reconciliation, by working with internal finance staff and external pharmacy vendors.
Assists with billing and collections for the Caring Place (Skilled Nursing Facility).
Assists with establishing payment arrangements and addressing patient and guarantor inquiries related to billing and outstanding balances.
Assists the Accounts Receivable Specialist with reconciliation of payments, deposits, and related documentation as needed, ensuring accuracy and alignment with internal financial controls.
Assists with insurance follow-ups related to patient account resolution including contacting payers via phone, portals, or written correspondence, appeals completion and claim resubmissions.
What You’ll Need To Be Successful
High School diploma or GED required
Minimum of two (2) years of experience in cash handling and financial reconciliation, including preparation or support of deposits required.
Experience in a role involving financial transactions, customer account follow-up, and/or collections activities required.
Proficiency in Microsoft Office applications, including Outlook, Excel, and Word required.
Excellent nonverbal and verbal communication skills required.
Must pass financial background check.
Must have a valid, clean driver’s license and be at least 21 years of age.
Must successfully pass all applicable background checks and drug screens.
FCP complies with all CDC vaccine and testing recommendations for healthcare professionals. Proof of immunizations is required and immunizations/testing provided upon hire.
Preferred Qualifications
Experience with accounts receivable, payment posting, remittance advice (EOB) review, and resolution of payment variances preferred.
Experience with medical billing procedures and use of electronic health record (EHR) or billing systems preferred.
Benefits You’ll Love
Approximately 5 weeks of paid time off annually
3 weeks of paid holidays
Premium free health insurance
Flexible spending accounts
Short term disability
Life insurance
401k with match
Salary.com Estimation for Accounts Receivable & Collections Specialist in Crandon, WI
$45,555 to $55,673
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