What are the responsibilities and job description for the Customer Service in Kennesaw position at Focus People?
Job Description Customer Service Representative (Kennesaw, GA)
Pay Rate: $15.00/hour
Work Schedule: Tuesday - Friday (8:00 AM - 6:00 PM), Saturday (8:00 AM - 12:00 PM)
Position Status: Contractor
Assignment Duration: Long-term
Job Overview
Under general supervision, the Customer Service Representative reports to a Customer Service Operations Supervisor, ensuring timely delivery of frontline services. The role involves supporting back-office operations with non-phone tasks as needed. The position is based at a customer service counter in Kennesaw, GA.
Key Responsibilities
Pay Rate: $15.00/hour
Work Schedule: Tuesday - Friday (8:00 AM - 6:00 PM), Saturday (8:00 AM - 12:00 PM)
Position Status: Contractor
Assignment Duration: Long-term
Job Overview
Under general supervision, the Customer Service Representative reports to a Customer Service Operations Supervisor, ensuring timely delivery of frontline services. The role involves supporting back-office operations with non-phone tasks as needed. The position is based at a customer service counter in Kennesaw, GA.
Key Responsibilities
- Deliver consistent, high-quality, customer-focused service.
- Provide exceptional face-to-face customer interactions.
- Communicate professionally with agency personnel and customers.
- Collaborate with team members to resolve issues efficiently.
- Support team with additional tasks as required.
- Assist with back-office, non-phone duties when needed.
- Must live within a 15-mile radius to Kennesaw.
- Minimum of two years’ experience in face-to-face customer service.
- Ability to complete a paid three-week New Hire Training Course at the client's headquarters in downtown Atlanta.
- Must pass a background check conducted by the Department of Driver Services.
Salary : $15