What are the responsibilities and job description for the AFC Program Director position at Flatrock?
Make an Impact - Lead with Purpose - Drive Excellence!!
Flatrock Manor is seeking a dynamic and experienced Program Director to provide strategic leadership and operational oversight across multiple residential AFC homes. This role is ideal for a strong leader who thrives in a fast-paced environment, is passionate about person-centered care, and is committed to developing high-performing teams.
As a key liaison between executive leadership and management staff, the Program Director plays a critical role in ensuring operational excellence, regulatory compliance, and the delivery of high-quality care to the individuals we serve.
Role and Responsibilities:
Leadership & Communication
Flatrock Manor is seeking a dynamic and experienced Program Director to provide strategic leadership and operational oversight across multiple residential AFC homes. This role is ideal for a strong leader who thrives in a fast-paced environment, is passionate about person-centered care, and is committed to developing high-performing teams.
As a key liaison between executive leadership and management staff, the Program Director plays a critical role in ensuring operational excellence, regulatory compliance, and the delivery of high-quality care to the individuals we serve.
Role and Responsibilities:
Leadership & Communication
- Serve as a direct liaison between Co-CEOs and the Upper Management Team
- Lead regular management meetings to communicate expectations, updates, and initiatives
- Foster a positive, collaborative culture across all levels of the organization
- Oversee multiple residential care homes to ensure compliance and quality standards
- Conduct weekly on-site visits to monitor performance and provide hands-on leadership
- Maintain an active presence in homes to mentor Home Managers and staff
- Evaluate leadership staff performance and implement improvement strategies
- Conduct 6-month and annual evaluations
- Provide ongoing coaching, mentorship, and accountability measures
- Review and approve schedules and PTO requests
- Manage key organizational projects and ensure timely execution
- Report progress, risks, and outcomes to executive leadership
- Allocate resources effectively to support operational goals
- Support recruitment and selection of leadership staff
- Mentor and develop management team members
- Participate in leadership events, trainings, and professional development
- Background working with individuals with behavioral health needs
- 5 years leadership experience in residential or behavioral health services
- Experience with staff development, performance management, and multi-site oversight
- Ability to travel between residential homes and office locations
- Flexibility to work evenings, weekends, and holidays as needed