ALM Process Engineer

Position Overview:

The Process Engineer is responsible for analyzing, designing, and optimizing operational workflows across the organization. This role focuses heavily on documenting standard operating procedures (SOPs), building clear process maps, and driving efficiency improvements. The ideal candidate is fast, detail-oriented, and skilled at transforming complex information into simple, intuitive workflows that teams can follow.

Key Responsibilities

• Develop, update, and optimize end-to-end process workflows using tools such as Lucidchart, Visio, or Miro.
• Create clear, concise, and accurate Standard Operating Procedures (SOPs), work instructions, and process documentation.
• Partner with operations, technology, and leadership teams to gather requirements and understand current-state processes.
• Identify inefficiencies or gaps and recommend improvements to streamline operations.
• Maintain a centralized library of process documentation that is easy for employees to understand and access.
• Support new system implementations by documenting workflows, mapping integrations, and validating process changes.
• Conduct process walkthroughs, training sessions, and knowledge-transfer workshops.
• Monitor process performance and track KPIs to ensure improvements deliver measurable results.
• Ensure that all processes comply with internal controls, quality standards, and organizational policies.

Qualifications

• Bachelor’s degree in Engineering, Operations Management, Industrial Engineering, or a related field (or equivalent experience).
• 2–5 years of experience in process engineering, operations improvement, or workflow design.
• Strong experience with workflow design software (Lucidchart, Visio, Miro, etc.).
• Exceptional documentation skills and ability to convert complex processes into simple steps.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Ability to work quickly and accurately in a fast-paced environment.
• Knowledge of Lean, Six Sigma, or continuous improvement methodologies is a plus.

Key Traits

• Fast learner with an ability to quickly turn ideas into documented workflows.
• Highly organized and detail-driven.
• Comfortable working independently and managing multiple projects simultaneously.
• Process-minded with a passion for operational excellence.