SURGERY SCHEDULER (10953)

Location(s): Dupont
Department: Scheduling & Clinical
Job Type: Full Time, Non-Exempt
Schedule: Monday through Friday- In Office (Day Shift)

Reports to: Area Manager

First Urology is the largest independent urology practice serving Louisville, Kentucky, and Southern Indiana, providing comprehensive care for men, women, and children across multiple locations. Our team is dedicated to delivering exceptional patient care through advanced technology, innovative treatments, and a collaborative approach that puts patients first. We offer a full spectrum of urologic services, including minimally invasive surgery, cancer care, men's and women's health, kidney stone treatment, pelvic health, imaging, pathology, clinical research, and more.

At First Urology, our people are the heart of everything we do. We foster a culture built on teamwork, respect, integrity, and continuous growth, where employees are empowered to make a meaningful impact on the lives of our patients and one another. Our commitment to investing in our team has earned us recognition as one of Business First's Best Places to Work in Louisville and Southern Indiana for 10 consecutive years, along with additional workplace honors. We offer competitive compensation, generous benefits, opportunities for professional development, and a healthy work-life balance.

If you're looking to join an organization that values excellence, innovation, compassion, and community, First Urology is a place where your career can thrive while making a difference every day. Learn more at www.1sturology.com or follow us on Facebook, Instagram, and LinkedIn.

Position Summary:

This role is a dynamic and organized administrative medical professional to schedule surgeries and provide direct communication and support to our patients. The Surgery Scheduler works closely with our physicians to ensure the most efficient and highest level of exceptional quality care. This position offers an opportunity to work in a dynamic healthcare environment where your contributions directly impact patient care.

Essential Functions and Responsibilities:

• Assist physicians with scheduling surgeries and procedures.
• Serves as primary contact for patient calls, answering patient questions, explaining procedures and communicating pre-op instructions.
• Coordinates all surgeries scheduled with hospitals and surgical centers.
• Ensure compliance with current healthcare regulations, medical law and ethics.
• Schedules in office procedures.
• Monitors physician vacation schedules.

Qualifications:

• Knowledge of medical terminology.
• Previous surgery scheduling experience.
• Knowledge of insurance and benefits.
• Experience in medical office scheduling.
• Experience in urological/medical treatments and procedures a plus.
• Ability to effectively multi-task and remain organized.
• Strong problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
• Proficiency in using data entry, PC skills and advanced software including Microsoft Office Suite (Word, Excel, Outlook).

Education and Certifications:

• High school diploma or equivalent (required); associate degree or higher a plus.

Benefits:

• 401(k) company contribution of 7.5% annual salary (whether you contribute or not) 
• Dental insurance
• Health insurance
• Vision
• Company Paid Life insurance 20k
• Company Paid AD&D 20K
• Company Paid Long-Term Disability 60%
• 6 Days of Sick Time
• 8 Paid Holidays
• 10 Days of Vacation Time
• Milestone Checks
• Cabin/Condo for vacations

EEOC Statement:

First Urology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. May be required to undergo background check and/or drug screen.