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Medical Records - Disability Forms Clerk

First State Orthopaedics
Newark, DE Full Time
POSTED ON 9/20/2026
AVAILABLE BEFORE 1/18/2027

Medical Records Clerk - Disability Forms

Position Objective: Process Disability Forms, electronic filing; scanning, managing fax file folders and various medical records tasks in a timely manner.

Position Requirements:

  • High School Diploma.
  • Good communication skills
  • Solid computer skills
  • Good working knowledge of general medical terminology
  • Close attention to detail
  • Prior experience in the legal field or work as a paralegal is a plus

Detailed Responsibilities:

  • Maintain a working knowledge of the NextGen EPM, EMR, and ICS operating system
  • Complete patient disability forms
  • Record staff processing of disability forms
  • Respond to patient inquires regarding disability forms
  • Collect payment for disability forms
  • Process and maintains electronic incoming faxes and distributes
  • Maintains a working knowledge of scanners
  • Maintains a working knowledge of creating, scanning, and filing batches in ICS
  • Maintains a working knowledge of scanning prepped charts in ICS
  • Ability to interface with support departments and articulate issues and concerns.

Physical/Mental Demands: High levels of mental concentration are required. Must handle multiple tasks simultaneously and subject to interruptions. Physical effort requires sitting for long periods of time, repetitive movements, ability to lift 20 lbs, stoop/ squat, reach above shoulder level and climb.

First State Orthopaedics reserves the right to revise this job description at any time.

EXPECTATIONS OF ALL EMPLOYEES

  • Provide exceptional service to all of our patients.
  • Exhibit professionalism and ethical behavior at all times.
  • Maintain strict confidentiality of patient information and business within the organization’s policies.
  • Maintain OSHA and HIPAA regulations.
  • Treat everyone with respect, courtesy and friendliness.
  • Adhere to all policies and procedures for our organization.
  • Communicate recommendations on improvements of policies and procedures to management.
  • Participate in committees, discussions and other team functions.
  • Provide additional duties as may be assigned.

NOTE: This job description is not intended to be all-inclusive. The above statements are not to be construed as an exhaustive list of all responsibilities, skills or duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).This document does no create an employment contract and employment is “at-will”.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • An insurance company calls saying they never received the disability form you faxed—walk me through your response.
  • Explain how you verify that a disability form is complete before submitting it.

Experience:

  • completing medical disability forms: 1 year (Required)

Work Location: In person

Salary : $16 - $18

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