What are the responsibilities and job description for the Operations Specialist I position at First National Bank of Hutchinson?
Summary:
The Operations Specialist provides operational support for Farm Management Services.
Primary Responsibilities and Duties:
(The summary of duties and responsibilities listed above are representative of the job requirements but, are not meant to be all-inclusive or prevent other duties from being assigned as necessary.)
- Provides scanning assistance and other duties as assigned
- Sorts mail and delivers or scans to staff
- Edits and tracks farm manager field reports
- Prepares and tracks farm lease signing
- Tracks changes and makes sure property description and terms are correct
- Verifies all leases have been signed and updates management as needed
- Entry of lease information and cash rents into First Farm
- Implementation of electronic document signing and assist with creation
- Prepares and tracks cash rent invoicing for tenants
- Assists with data review and comparative analysis of farm operations
- Extract data for analysis
- Prepare reports and work with farm management officers to document process
- Track annual review process
- Responsible for focused marketing of new customers
- Seek out new customers by utilizing online parcel search and other resources
- Focused mailings to potential clients identified
- Tracks mailings, response rate and follow-ups to marketing efforts
- Point of contact for potential new clients which will be assigned to a Farm Management officer / officers for additional follow-up
- Tracking and potential use of CRM system for future reminders for follow-up
- Research of Conferences and additional opportunities for Farm Management marketing
- Development of marketing materials with input of Farm Management Officers
Position Requirements:
- Organized, detail and task oriented
- Analytical skills
- Ability to work without direct supervisor input
- Adaptable to high work volumes, ability to prioritize in a fast-paced work environment
- Microsoft office expertise and overall excellent computer skills
- Must follow and maintain knowledge of policies and procedures and recognize the necessity for strict client confidentiality.
- Communicate in a clear and service-oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information.
- Ability to proactively work with both clients and fellow team members.
- Ability to maintain a regular, predictable attendance