What are the responsibilities and job description for the Server - Martin City position at Fiorella's Jack Stack BBQ?
Server - MC
SUMMARY
Responsible for delivering food, beverages and service to guests in a manner that exceeds the guests’ expectations.
SUMMARY
Responsible for delivering food, beverages and service to guests in a manner that exceeds the guests’ expectations.
ESSENTIAL FUNCTIONS
- Takes orders and delivers food and beverages for the guests.
- Explains the menu and specials to the guest.
- Suggestively sells appetizers, salads, entrees, desserts and beverage items.
- Responsible for maintaining required levels of supplies in the dining room.
- Responsible for the complete service of the table.
- Knows all menu items and methods of preparations.
- Knows all pricing, coupon and discount information.
- Cheerfully accommodates the needs and requests of any guest.
- Assists in running food out to the guests.
- Assists other team members in completing their assigned duties and tasks.
- Accurately collects and manages monies for food and beverages served.
- Knows store information (hours of operation, phone numbers, managers, location).
- Completes pre-shift setup, running and post shift closing duties.
- Re-stocks and replenishes essential items and supplies for the dining room.
- Continuously maintains a neat, clean, organized, safe and comfortable environment for guests.
- Maintains and strictly abides by sanitation/health regulations.
- Adheres to appearance and uniform standards.
- Adheres to all restaurant standards, policies and procedures.
- Additional duties may be assigned as the needs arise
EDUCATION AND EXPERIENCE
- Must be at least 18 years of age.
- Must be able to obtain a liquor license.
- Cannot be convicted of a felony.
- Previous server experience is preferred, but not required.
- Ability to attain commanding knowledge of menu items, non-alcoholic beverages, liquors, wines and beers.
- Ability to follow the steps of service.
- Ability to use the Point of Sale System in an accurate and speedy manner.
- Possess extremely strong organizational skills.
- Ability to multitask.
- Ability to follow directions thoroughly.
- Possess excellent people and communication skills.
- Ability to recognize signs of intoxications.
- Ability to collect monies and make accurate change.
- Ability to work in a fast-paced environment.
PHYSICAL REQUIREMENTS
- Able to stand or walk constantly, 100% of shift
- Able to lift up to 50 pounds, bend, lift, push and pull materials throughout shift
EQUAL OPPORTUNITY AND INCLUSION STATEMENT
- Jack Stack BBQ is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.
- Jack Stack BBQ is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.