What are the responsibilities and job description for the Collections Agent position at Find Great People?
Find Great People is hiring several Collections Agents for a financial services firm in Greenville, SC (fully onsite). This is a true collections role—heavy inbound/outbound calls, negotiating payment arrangements, setting up payment plans, resolving disputes, and documenting activity accurately. The pay is $24/hr during the initial contract period(contract-to-hire based on job performance).
Responsibilities:
- Actively work delinquent accounts, helping consumers to resolve outstanding balances through outbound and inbound phone communication
- Set up payment plans, negotiating and conducting settlement-in-full discussions
- Dispute resolutions and active follow-up until payment is received and confirmed
Schedule: Night shift Mon–Thurs 9:00 AM–8:00 PM (training begins on a day schedule for the first 2 weeks from 8 -5, then final 4 weeks schedule will be night shift.)
Start date: Monday, Nov 30, 2026 (must be available).
What we’re looking for:
- Prior collections and negotiation experience preferred
- Bilingual (English/Spanish) a plus!
- Comfortable asking for payment, overcoming objections, and working in a metric-driven environment
FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.
Salary : $24