Senior Engineer

Overview

We’re hiring a Senior IT Engineer to support small-to-mid-sized clients across the Phoenix market. This is a high-impact, client-facing role focused on designing IT solutions, leading projects, and partnering with sales/specialists to deliver the right technology outcomes.

This is a “jack-of-all-trades” engineering role—ideal for someone who enjoys working across infrastructure, cloud, networking, and hardware solutions while acting as a trusted advisor to clients.

You won’t be a day-to-day technician, but you will stay hands-on when needed and help guide implementations alongside internal teams and third-party partners.

What You’ll Be Doing:

• Partner with sales reps and solutions specialists to design IT solutions for clients (networking, cloud, hardware, etc.)
• Act as a technical lead and project manager from scoping through delivery
• Conduct client site assessments, document environments, and recommend solutions
• Present solutions and recommendations to stakeholders (including leadership/CIO-level)
• Oversee implementations and coordinate internal teams and vendors
• Provide light hands-on support during installs/configurations as needed

Design and support environments across:

• Network infrastructure (firewalls, switches, APs)
• Cloud platforms (Azure, M365)
• End-user and business hardware (PCs, printers, phones, conference rooms, etc.)
• Create and maintain documentation and statements of work (SOWs)
• Mentor junior engineers as needed

Must-Have Experience:

• 5 years in IT infrastructure, systems, or network engineering
• Broad technical background across:
• Networking (firewalls, routing, switching)
• Systems administration (Windows environments)
• Microsoft 365 / Office 365
• Cloud (Azure preferred)
• Experience working in client-facing or consultative environments
• Ability to manage multiple projects and priorities
• Strong communication skills (able to explain technical concepts to non-technical stakeholders)

Nice to Have

• Managed Service Provider (MSP/MSSP) experience
• Tools like ConnectWise or IT Glue
• Experience with hardware integration (VoIP, conference rooms, print solutions, etc.)
• Backup/Disaster Recovery experience
• Relevant certifications (Network , Microsoft, security, etc.)