PC Support Specialist

Title: PC System Specialist

Location: Great Lakes, IL (On-Site)

Security Clearance: Verifiable DoD Secret (or higher) is Required

Certifications: Must have verifiable CompTIA Security Certification

FedTec is seeking a PC Systems Specialist who will perform analytical, technical, and administrative work related to the planning, design, installation, and maintenance of personal computer systems. The Specialist will support moderately complex applications, engage with end users to identify requirements, and deliver solutions through custom programming, off-the-shelf software adaptation, or hardware optimization

.
Primary Duties and Responsibiliti

• esPerform planning, design, and installation of new and existing personal computer system
• s.Consult with end users to determine hardware and software needs based on operational requirement
• s.Develop programs or select and customize commercial off-the-shelf (COTS) software to meet identified need
• s.Install, configure, and maintain computer hardware, peripheral devices, and associated system softwar
• e.Administer and maintain telecommunications protocols as require
• d.Provide troubleshooting, diagnostic support, and resolution for hardware and software issue
• s.Train and support end users in the use of computer systems, software, and hardware tool
• s.Document system configurations, processes, and user instruction
• s.Ensure compliance with organizational policies regarding IT security and system acces

s.
Basic Qualifications – Required Education, Certifications, Skills, and Experie

• nceBachelor's Degree (BA/BS) and a minimum of 5 years of relevant experience; OR Associate Degree (AA) and a minimum of 7 years of relevant experien
• ce.Demonstrated experience supporting PC hardware, software, and peripherals in a mid-to-large scale environme
• nt.Strong analytical and problem-solving skil
• ls.Ability to work independently as well as in a collaborative team environme
• nt.Excellent verbal and written communication skil
• ls.Minimum Citizenship Status Requirements: US Citizen or Lawful Permanent Resid

ent
When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits l

• ike:Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-be
• ing.Time to Recharge: Generous paid time off to relax and rejuven
• ate.Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary cover
• age.Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal servi
• ces.Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career gro
• wth.Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness supp

ort.
Visit fedtec.com to learn more about who we are and where you can make an im

pact!
Commitment to Non-Discrimi

nationAs an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contribu

tions.If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume

today!No Agencies