What are the responsibilities and job description for the Non-Technical Project Manager position at FastTek Global?
This role supports cross-brand offer creation and incentive testing, helping ensure incentive and offer data is accurate, timely, and advertised across our digital retail experiences. This person works with multiple internal and external partners to maintain, upgrade, and troubleshoot web services and data details. This team is responsible for providing technical solutions for brands and our dealers to enable industry leading sales and service experience.
This position serves as an operational and cross-functional partner within the incentive and offer ecosystem, helping coordinate deliverables, troubleshoot issues, document changes, and maintain alignment across business, technical, and agency teams.
This position will help develop customer centric strategies, and solution the technology needed to enable and support them, for both Tier 1 and Tier 3 shopping experiences. This role will assist in managing schedules and timelines for developing new technical strategies, as well as communicating details to key stakeholders and impacted partners.
Responsibilities
At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !
FastTek Global is financially strong, privately held company that is 100% consultant and client focused .
We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Benefits
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 , 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.
This position serves as an operational and cross-functional partner within the incentive and offer ecosystem, helping coordinate deliverables, troubleshoot issues, document changes, and maintain alignment across business, technical, and agency teams.
This position will help develop customer centric strategies, and solution the technology needed to enable and support them, for both Tier 1 and Tier 3 shopping experiences. This role will assist in managing schedules and timelines for developing new technical strategies, as well as communicating details to key stakeholders and impacted partners.
Responsibilities
- Coordinate monthly offer authoring activities for Go To Market execution across supported brands and experiences, including enhancements and updates as business needs arise
- Review, validate, and maintain offer-related content and data to ensure accuracy across consuming applications and digital retail experiences
- Partner with internal stakeholders, brand teams, and external agencies to clarify business needs and technical requirements
- Assist with release readiness activities, including requirement gathering, timeline coordination, and cross-team communication
- Support technical release activities, including UAT and validation across multiple environments
- Troubleshoot issues impacting offer setup, display, or downstream consumption
- Assist with managing and resolving field team escalations requiring JIRA level 2 support
- Maintain and develop documentation and organization strategies to support operational efficiency and effectiveness
- Escalate risks, gaps, or issues that may affect monthly launches or enhancement delivery
- Build a working understanding of incentive systems, web services and downstream dependencies to support technical changes and issue resolution
- Partner with external technical agencies to gather technical requirements for application and web service upgrades, and manage release timelines to ensure business needs are properly met
- Experience supporting incentives, offer management, digital retail, or a related business or operations function
- Strong attention to detail and ability to manage recurring execution work with accuracy and consistency
- Strong written and oral communication skills
- Strong organizational skills and ability to manage multiple workstreams with changing priorities
- Strong problem-solving skills
- Builds and maintains strong relationships with diverse stakeholders
- Ability to build a practical understanding of interconnected systems, web services, and downstream impacts
- Ability to gain high-level understanding of complex IT solutions
- Ability to work productively in a team environment
- Ability to execute in a multiple workstream project environment with changing priorities
- Ability to comprehend technical concepts
- Comfortable working in a dynamic environment with changing priorities
- Self-starter with the ability to independently while coordinating across multiple teams and partners
- Proficient in Microsoft Office Suite
- Working knowledge of APIs, response structures, or system integrations is a plus
At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !
FastTek Global is financially strong, privately held company that is 100% consultant and client focused .
We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Benefits
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
- Medical and Dental (FastTek pays majority of the medical program)
- Vision
- Personal Time Off (PTO) Program
- Long Term Disability (100% paid)
- Life Insurance (100% paid)
- 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 , 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.