What are the responsibilities and job description for the Client Advisor - Farmers Insurance position at Farmers District 40?
Client Advisor – Farmers Insurance | Ben Charney Agency, Grand Rapids
Are you searching for a fulfilling career where you can make a genuine difference in people’s lives? The Ben Charney Agency, a trusted Farmers Insurance partner, is looking for an ambitious and personable Client Advisor to join our growing team in Grand Rapids.
About the Role
As a Client Advisor, you’ll be instrumental in helping clients safeguard what matters most with tailored insurance solutions and ongoing support. In this role, you’ll consult with new and existing customers, advise on policy options, and ensure clients are confident in their coverage—all in a collaborative and high-energy team environment.
About the Ben Charney Agency
At our agency, investing in our clients and team is our top priority. We pride ourselves on a positive culture with a strong emphasis on growth, learning, and advancement—whether you’re new to insurance or ready to further develop your skills. We provide comprehensive training, ongoing mentorship, and a pathway to meaningful career progression, including leadership and even agency ownership opportunities.
Key Responsibilities
Consult with clients to identify their insurance needs and recommend appropriate solutions
Build relationships and provide exceptional client service throughout the policy lifecycle
Help clients navigate and select Auto, Home, Life, and Commercial insurance products
Actively generate new business and manage leads, follow-ups, and renewals through our CRM
Set and achieve individual sales goals, contributing to team and agency growth
Stay updated on insurance offerings and compliance standards
Participate in team meetings, sales strategy sessions, and ongoing training
Who We’re Looking For
At least 1 year of sales, customer service, or insurance experience (preferred)
Excellent communication and relationship-building skills
Confidence in making outbound calls and closing new business
Eagerness to learn, adapt, and grow in a fast-paced environment
Organized, self-motivated, and detail-oriented
Bilingual skills are a plus
Why Choose the Ben Charney Agency?
Competitive base salary with uncapped commissions
Performance bonuses and incentive programs
Paid training and professional development
Opportunities for rapid advancement, including a path to agency ownership
Supportive company culture that values each team member’s contributions
Health insurance support options (depending on agency offerings)
Paid time off, holidays, and milestone rewards
Backed by the trusted Farmers Insurance brand
Ready to Join Us?
If you’re a great communicator, passionate about helping others, and motivated by achievement, this is your chance to reinvent your career as a Client Advisor. Apply today and start making a real impact with the Ben Charney Agency and Farmers Insurance.
Compensation Range: $55K - $75K
Salary : $55,000 - $75,000