Minibar Attendant

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Job Description

• Replenish and maintain mini bar inventory in guest rooms according to hotel standards and established par levels
• Accurately record consumed items and ensure proper posting of charges to guest accounts
• Inspect mini bar products for freshness, quality, expiration dates, and presentation standards
• Maintain cleanliness and organization of mini bar storage areas, carts, and guest room service equipment
• Respond promptly and professionally to guest requests related to mini bar service and amenities
• Deliver amenities, beverages, snacks, and special requests to guest rooms as assigned
• Maintain inventory records and communicate replenishment needs to leadership appropriately
• Ensure compliance with hotel policies regarding responsible alcohol handling and service
• Verify age identification when applicable and comply with Louisiana alcohol service laws and hotel procedures
• Collaborate with Housekeeping, Front Office, and Food & Beverage teams to support seamless guest experiences
• Report maintenance concerns, missing inventory, or guest room issues promptly
• Maintain confidentiality, professionalism, and discretion while entering occupied guest rooms
• Follow all food safety, sanitation, and workplace safety procedures
• Uphold luxury hospitality standards through professionalism, appearance, and exceptional guest service
  
  

Qualifications

• Previous hospitality, food & beverage, retail, inventory, or guest service experience preferred
• Luxury hotel or in-room dining experience preferred
• Strong attention to detail and organizational skills
• Ability to work independently and efficiently with minimal supervision
• Excellent communication and guest service skills
• Basic math and inventory tracking skills required
• Professional appearance and demeanor required
• Ability to maintain confidentiality and professionalism in guest-facing environments
• Ability to work flexible schedules including mornings, evenings, weekends, and holidays as operationally required
• Must be legally authorized to work in the United States
• Must meet Louisiana legal requirements for alcohol service if assigned duties involving alcoholic beverages
• Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol-related duties
• Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.