What are the responsibilities and job description for the House Attendant position at Fairmont Hotels & Resorts?
Company Description
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
Job Description
All your information will be kept confidential according to EEO guidelines.
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
Job Description
- Maintain cleanliness and organization of housekeeping storage areas, service corridors, linen rooms, and public spaces.
- Deliver and replenish linens, towels, guest supplies, and housekeeping amenities throughout the hotel.
- Support Room Attendants by removing garbage, soiled linens, and recycling from guestrooms and service areas.
- Respond promptly to guest and colleague requests in a professional and friendly manner.
- Assist with the movement and setup of furniture, rollaway beds, cribs, and other guest room items.
- Ensure housekeeping carts, equipment, and cleaning tools are stocked and maintained.
- Report maintenance concerns, safety hazards, and lost & found items following hotel procedures.
- Maintain cleanliness of back-of-house areas and support deep cleaning projects as assigned.
- Work closely with the Housekeeping leadership team and other departments to ensure a seamless guest experience.
- Follow all health, safety, and brand standards at all times.
- Other duties assigned
- Previous housekeeping, janitorial, or hotel experience is considered an asset.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work efficiently in a fast-paced environment.
- Physical ability to lift, push, pull, and carry items as required throughout the shift.
- Flexible availability including weekends, holidays, and evening shifts.
- Ability to work both independently and collaboratively within a team environment.
- Passion for hospitality and creating exceptional guest experiences.
All your information will be kept confidential according to EEO guidelines.