Barback - Pool Lounge

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Job Description

• Support Bartenders in delivering exceptional, efficient, and engaging poolside beverage service.
• Maintain a fully stocked, clean, organized, and presentation-ready bar throughout service.
• Restock spirits, beer, wine, mixers, juices, syrups, garnishes, glassware, cups, straws, napkins, ice, and other beverage supplies.
• Prepare garnishes, juices, syrups, mixers, and other beverage components according to established recipes and standards.
• Maintain adequate ice levels throughout service.
• Assist with opening and closing the Pool Lounge bar and beverage service areas.
• Assist with setup and breakdown of the bar for daily pool operations, VIP experiences, cabanas, private events, and special functions.
• Remove used glassware, dishes, trash, and recycling promptly from bar and poolside service areas.
• Maintain cleanliness and sanitation of bar tops, counters, coolers, sinks, storage areas, equipment, and service stations.
• Assist with cleaning and maintaining bar equipment and tools.
• Assist with receiving, organizing, rotating, and storing beverage products.
• Maintain proper product rotation and storage procedures.
• Assist with inventory counts, requisitions, waste tracking, and product accountability.
• Monitor stock levels and communicate shortages or equipment concerns to leadership.
• Safely transport beverage products, ice, equipment, and supplies throughout the hotel and pool areas.
• Assist Servers and Runners with service support during high-volume periods.
• Maintain knowledge of Pool Lounge food and beverage offerings.
• Interact with guests warmly and professionally when appropriate.
• Follow all applicable Louisiana alcohol regulations and responsible beverage service procedures.
• Follow all hotel safety, sanitation, and pool-area safety procedures.
• Maintain a polished and professional appearance consistent with Fairmont New Orleans standards.
• Perform additional duties as assigned.
  
  

Qualifications

• Previous barback, restaurant, hospitality, or Food & Beverage experience preferred.
• Previous luxury hotel, resort, pool, lounge, or upscale restaurant experience is an asset.
• Basic knowledge of spirits, cocktails, wine, and beer preferred.
• Strong communication and teamwork skills.
• Highly dependable and able to work with minimal supervision.
• Strong attention to cleanliness, organization, and detail.
• Ability to work efficiently in a fast-paced environment.
• Ability to remain professional and composed during high-volume service.
• Positive attitude and willingness to learn.
• Ability to work outdoors for extended periods in varying weather conditions.
• Ability to work flexible schedules including weekends, holidays, evenings, and extended shifts.
• Must be legally authorized to work in the United States.
• Must meet applicable Louisiana requirements related to alcohol service support operations.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.