What are the responsibilities and job description for the Front Desk Associate position at Fairfield Inn & Suites?
Front Desk Agent
We are looking to fill our open position for a part time front desk agent. Rotating Weekends are required. Shifts would be second shift. 2 shifts per week.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and direct them to the appropriate department or staff member
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a timely and satisfactory manner
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Assist other departments to ensure a smooth operation
Requirements:
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities
- Positive and team-orientated attitude
- Proficient in using phone systems, computers, and other office equipment
- Previous experience in a similar role is preferred but not required
-Great time management skills
Join our team as a Front Desk Agent and be the first point of contact for our guests. As a Front Desk Agent, you will play a crucial role in ensuring our guests have a pleasant stay by providing exceptional customer service. If you have excellent interpersonal skills, enjoy working in a fast-paced environment, and have a passion for guest relations, we would love to hear from you.
We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team!
We are conducting OPEN INTERVIEWS Tuesday May 19th - May 22nd From 9AM-3PM. Please bring a copy of your resume.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Do you have any scheduling restrictions?
Work Location: In person
Salary : $15