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Hotel Front Desk Associate

Fairfield Inn & Suites by Marriott
Waterloo, IA Part Time
POSTED ON 7/27/2026 CLOSED ON 8/13/2026

What are the responsibilities and job description for the Hotel Front Desk Associate position at Fairfield Inn & Suites by Marriott?

Do you have a passion for hospitality? Fairfield Inn & Suites is looking for a professional, highly motivated, and friendly individual who loves serving and working with others.

Hotel Front Desk Responsibilities:

  • Checking guests in and out.
  • Receiving and managing reservations made online and by phone
  • Verifying guests' payment methods during check-in.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.
  • Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Hotel Front Desk Requirements:

  • High school qualification or equivalent.
  • Previous hospitality experience would be advantageous.
  • Strong written and verbal communication skills.
  • Well-presented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Must have flexible hours

Pay: $13.00 - $14.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person

Benefits:

Employee Discounts, Job Training, Vacation & Paid Time Off

Salary : $13 - $14

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