What are the responsibilities and job description for the Hotel Front Desk position at Comfort Inn & Suites of Waterloo?
Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries.
Also:
-- Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
-- Efficiently handles all payments received whether they are cash, credit card, checks, or traveler’s checks. Balances/verifies all monetary transactions in the appropriate accounts.
-- Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
-- Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues.
Please include your resume. Experience is a bonus, but we are willing to train the right individual with the right attitude.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Work Location: In person
Salary : $12 - $14