What are the responsibilities and job description for the Hotel Front Desk Associate position at Fairfield Inn & Suites by Marriott?
Do you have a passion for hospitality? Fairfield Inn & Suites is looking for a professional, highly motivated, and friendly individual who loves serving and working with others.
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and by phone
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $13 - $15
