What are the responsibilities and job description for the Traveling/Relief Manager position at EZ Storage?
EZ Storage® is a leading provider of high-end self-storage. Our state-of-the art facilities are found in prosperous communities throughout the country. Employees of EZ Storage benefit from a stable ownership team that provides excellent compensation and business processes.
We seek a Full-Time Relief Manager | Sales Associate for our Michigan locations (Oakland, Macomb, and Wayne Counties). Our floating Assistant Manager supports the Site Managers in managing the property's revenue and operation.
Some Duties and Responsibilities include:
- Answer incoming phone and internet/email inquiries
- Schedule and conduct onsite visits to secure customers | providing exceptional service
- Meet monthly leasing and occupancy goals
- Clean and maintain the office, facility, and units
- Complete and provide monthly occupancy, competitive, and managerial reporting
- Monitor and follow up with monthly rent payments
- Start and follow the process required for delinquent customers including but not limited to: late telephone calls, sending letters and emails, lock outs, and auctions.
- Customer retention management | Answer customer questions and resolve customer issues or complaints
We seek individuals with an established and heavy Sales and Customer-focused work history in the hotel, restaurant, hospitality, property management, retail, banking or leasing industries. Qualified candidates will have demonstrated telephone/direct sales and exceptional customer service experience, excellent organizational skills, and general office skills that include proficiency with MS Office. Familiar with general P.O.S and data entry programs.
EZ Storage® offers a competitive industry wage and incentive opportunities. This Full-Time position offers a schedule within our office hours of M-F 9AM to 6PM and Saturday from 9AM to 1PM, Closed Sundays.
EZ Storage® prides itself on having expert storage consultants managing our storage facilities. We are looking for friendly, positive, self-motivated, and customer service-oriented applicants. Someone who will work as a team player and go the extra mile.'
Salary : $18 - $21