What are the responsibilities and job description for the Onsite Print Support Technician position at Experis?
We are seeking an experienced Onsite Technical Support / Printer Technician to join our team in Reno, NV. The ideal candidate will have hands-on experience with printer installation, troubleshooting, repair, and replacement, along with strong customer service and problem-solving skills.
Location: Reno, NV
Pay Rate: $25–$29/hour
Job Type: 2 years contract
About The Role
We are seeking an experienced Onsite Technical Support / Printer Technician to join our team in Reno, NV. The ideal candidate will have hands-on experience with printer installation, troubleshooting, repair, and replacement, along with strong customer service and problem-solving skills.
This is a great opportunity for someone who enjoys working directly with users and equipment and can independently troubleshoot and resolve technical issues.
Key Responsibilities
Install, configure, and integrate printers and related hardware according to established procedures.
Troubleshoot And Repair Printer And Other Assigned Hardware Issues.
Diagnose and resolve technical problems with assigned hardware and software.
Perform routine maintenance and replace toner, consumables, and other applicable components.
Clear paper jams and resolve device functionality issues.
Monitor assigned systems/devices and respond promptly to service requests.
Assist end users with printer/device functionality and technical questions.
Maintain accurate service and inventory records.
Follow established incident, change, and problem-management procedures.
Meet daily production and response-time goals while maintaining quality service.
Escalate complex technical issues when necessary.
Provide professional and courteous customer support.
Required Qualifications
Hands-on printer technician experience is required.
Experience With Printer Installation, Troubleshooting, Repair, And Replacement.
Experience clearing paper jams and replacing toner/other consumables.
Strong Troubleshooting And Problem-solving Skills.
Excellent communication and customer service skills.
Ability to work independently and follow established procedures.
High School Diploma, GED, Or Equivalent Work Experience.
Typically 2–5 years of related technical, maintenance, quality, or printer service experience.
Location: Reno, NV
Pay Rate: $25–$29/hour
Job Type: 2 years contract
About The Role
We are seeking an experienced Onsite Technical Support / Printer Technician to join our team in Reno, NV. The ideal candidate will have hands-on experience with printer installation, troubleshooting, repair, and replacement, along with strong customer service and problem-solving skills.
This is a great opportunity for someone who enjoys working directly with users and equipment and can independently troubleshoot and resolve technical issues.
Key Responsibilities
Install, configure, and integrate printers and related hardware according to established procedures.
Troubleshoot And Repair Printer And Other Assigned Hardware Issues.
Diagnose and resolve technical problems with assigned hardware and software.
Perform routine maintenance and replace toner, consumables, and other applicable components.
Clear paper jams and resolve device functionality issues.
Monitor assigned systems/devices and respond promptly to service requests.
Assist end users with printer/device functionality and technical questions.
Maintain accurate service and inventory records.
Follow established incident, change, and problem-management procedures.
Meet daily production and response-time goals while maintaining quality service.
Escalate complex technical issues when necessary.
Provide professional and courteous customer support.
Required Qualifications
Hands-on printer technician experience is required.
Experience With Printer Installation, Troubleshooting, Repair, And Replacement.
Experience clearing paper jams and replacing toner/other consumables.
Strong Troubleshooting And Problem-solving Skills.
Excellent communication and customer service skills.
Ability to work independently and follow established procedures.
High School Diploma, GED, Or Equivalent Work Experience.
Typically 2–5 years of related technical, maintenance, quality, or printer service experience.
Salary : $25 - $29