Operations Manager

About The Role

The Operations Manager keeps technical and product teams running smoothly, owning the internal tooling, workflows, and cross-functional cadences that scale execution.

The role involves identifying operational bottlenecks, partnering with engineering leadership, and translating strategic objectives into predictable delivery cycles.

Key Responsibilities

• Design and optimize core operational workflows across engineering, product, and infrastructure teams using Jira, Confluence, and Notion
• Drive complex cross-functional projects from planning to launch, tracking milestones, dependencies, and risks
• Analyze operational metrics and resource allocation data to surface efficiency gains and capacity constraints
• Manage internal tooling stacks, access controls, and vendor evaluations to support hybrid work environments
• Facilitate leadership planning sessions, tracking departmental KPIs and preparing executive status reports
  
  

What We Are Looking For

• 4-7 years of operations, program management, or technical project management experience in a technology company
• Advanced proficiency in project management software (Jira, Asana) and data analysis tools (Excel, SQL, Looker)
• Exceptional written and verbal communication skills with a proven ability to align cross-functional stakeholders
• Track record of scaling operational processes and delivering complex technical projects on schedule
• Bonus: Bachelor's degree in Engineering, Business, or related field; PMP or Agile/Scrum certifications