What are the responsibilities and job description for the Accounts Receivable Specialist position at Everflow Supplies LLC?
Accounts Receivable (AR) Specialist
Position Title: Accounts Receivable Specialist
Department: Finance
Reports To: AR Manager
Position Summary
The Accounts Receivable (AR) Specialist is responsible for executing day-to-day AR operations, including invoicing, cash application, collections, and customer account reconciliation. This role plays a critical part in ensuring accurate financial records and driving timely cash collection.
The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment with a strong focus on managing a defined portfolio of customer accounts, resolving discrepancies, and maintaining strong customer relationships to support effective collections and overall working capital improvement.
Key Responsibilities
Invoicing & Billing
- Prepare and issue accurate customer account statements and credit memos.
- Verify pricing, quantities, and billing terms in alignment with customer agreements and company policies.
- Ensure timely billing to support accurate revenue recognition and cash collection.
Cash Application
- Apply customer payments (ACH, wire, check, credit card) accurately and timely.
- Investigate and resolve unapplied cash, short payments, and overpayments.
- Reconcile daily cash receipts to bank activity and identify discrepancies.
Collections & Customer Relationship Management
- Manage assigned customer accounts and support collection efforts on past-due balances.
- Perform outbound follow-up with customers via phone and email to drive timely payment.
- Build and maintain professional customer relationships to support effective issue resolution.
- Document collection activity and escalate complex or high-risk accounts as needed.
Customer Account Maintenance
- Set up and maintain accurate customer account records in the ERP system.
- Ensure customer data, billing terms, and contact information are current and complete.
- Respond to customer inquiries regarding invoices, statements, and account status.
Account Reconciliation & Issue Resolution
- Reconcile customer accounts and investigate discrepancies, including billing errors, deductions, and payment variances.
- Partner with internal teams (Sales, Customer Service, Operations) to resolve disputes and improve collection outcomes.
- Support resolution of chargebacks, short pays, and customer deductions.
Reporting & Month-End Support
- Assist with AR aging analysis and collection reporting.
- Support month-end close activities, including AR reconciliations and supporting schedules.
- Provide documentation and support for internal and external audits.
Process Improvement
- Identify opportunities to improve AR processes, accuracy, and efficiency.
- Assist with system updates, testing, and documentation of AR procedures.
- Support initiatives to reduce unapplied cash and improve overall AR aging.
Qualifications
Required Experience
- High school diploma required; associate’s or bachelor’s degree preferred.
- 2 years of accounts receivable, billing, or collections experience.
- Experience working with ERP systems.
- Working knowledge of AR processes, billing, and cash application.
- Proficiency in Microsoft Excel.
Preferred Experience
- Experience in distribution, manufacturing, or product-based environments.
- Experience with NetSuite or similar ERP systems.
- Experience handling high-volume transactions and complex customer accounts.
Skills & Competencies
- Strong attention to detail and accuracy.
- Proactive and results-oriented approach to collections.
- Ability to build and maintain strong customer relationships.
- Excellent communication and customer service skills.
- Strong organizational and time management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Problem-solving mindset with a willingness to take ownership.
Work Environment
- Onsite or hybrid work environment depending on company needs.
- Ability to work extended hours during peak periods (e.g., month-end close).
Location
Sugar Land, TX
Please Note
All offers are contingent upon the successful results of a pre-employment drug screen and a criminal background check.
Compensation
$60,000.00 to $65,000.00
Salary : $60,000 - $65,000