What are the responsibilities and job description for the Learning & Development Operations Coordinator position at eTeam?
Job Title: Learning & Development Operations Coordinator
Location: Beaverton, OR
Duration: 12 months
Pay Range: $(28.16 – 29.62)/hr on W2 all-inclusive without benefits
Hybrid: Mon – Thurs onsite, Fri remote
Desired Candidate Profile:
- Minimum required years of experience: 2
- Education requirements: No
Top must-have skills include the following:
- Strong attention to detail and follow-through
- Administrative asst, event planning, HR Operations, don’t need L & D experience (don’t want content creators)
- Pick up technology quickly
Nice to Have skills
- Looking for someone who has worked in a team environment and is able to work well within a collaborative environment
- Self starting is needed
- Airtable, case management systems (ServiceNow) Campaign Monitor
Software Requirements
- LMS experience (Workday Learning is preferred)
- Previous Client/industry experience preference: Nice to have
- What 2-3 traits does the successful person in the role have? Trustworthy, collaborative, and team player, organized
Additional Information
- Interviewers: 1st round with HM, 2nd round with a panel of team members (1or 2 people)
- # of Rounds: 2
- Duration of Interview: 45 mins
Who We're Looking For
The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect the client’s culture and inspire connection. The ideal individual is comfortable owning repeatable, day-to-day operational activities, ensuring a consistent and high-quality experience for learners and partners.
- 2 years of experience in operations, event planning & coordination, or a related field
- Bachelor’s degree in Learning & Development, Human Resources, or related field.
- Will accept any suitable combination of education, experience and training
- Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work
- Strong attention to detail and follow-through
- Team player who builds & maintains trusted, productive working relationships with stakeholders & partners.
What You Will Work On:
You’ll execute the day-to-day operations that bring the client’s learning programs to life. Your work ensures programs are delivered smoothly and consistently.
- Coordinates and supports delivery of learning experiences
- Coordinate event planning logistics, including room booking, catering requests, A/V needs, & room set up
- Collects, validates, and maintains content and participant data in Workday Learning
- Executes session communications to facilitators and participants through Campaign Monitor
- Maintains accurate program data in Airtable
- Monitors & responds to employee requests through ServiceNow
- Resolves routine administrative issues & escalates risks appropriately
- Supports finance and vendor administration activities, including invoicing & new purchase orders
Who You will work with
- This role sits within the client’s HR’s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise.
- Reporting to the Senior Manager, Learning Operations, you’ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support.
Salary : $28 - $30