What are the responsibilities and job description for the Field Technician (NJT) position at Esp Services?
Job Description
Field Technician II
Field Technician
Job Overview We are seeking a skilled Field Technician to service, maintain, and repair low voltage public transportation equipment for NJ Transit rail stations. This position involves working at rail stations throughout Central New Jersey, focusing on critical fare collection systems including Ticket Vending Machines (TVMs), fare gates, and Ticket Office Machines (TOMs).
Key Responsibilities
Required:
ESP Enterprises, Inc. has over 20 years of concentrated experience in the installation, system upgrade, maintenance, and staffing for public transit projects. ESP’s work with industry leading vendors has enabled us to acquire in-depth knowledge and distinctive experience. With an approach of being the project solution for our customers, ESP has distinguished itself as the go to source for the transit industry in the United States.
ESP Culture Statement
Your ability to work with in our culture is critical for your success.
If you can commit to and live with the following principles, you’re the type of person that will be successful and help our company thrive. If you feel this level of engagement is not right for you or you’re not willing to participate with us at this level, then we’re not a good fit for you.
Our expectation is that you’ll take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, “live above the line.”
We know not everyone is ready for this level of performance and we appreciate the honesty for anyone that decides this is not right for them.
On the other hand, you would make an ideal candidate to join our company if you’re willing to follow the “above the line” principles.
Accountability: See it, own it, solve it, do it. Become part of the solution. Respect others and their feelings. Act now.
Ask the question “what else can I do?”
Asked the question “what coaching do you have for me?”
What can I do better?
Personal ownership and pride
Reject average
Show Others That You Care
Hold each other accountable
Steve Phelan
President, ESP Enterprises, Inc.
ESP Enterprises, Inc. has over 20 years of concentrated experience in the installation, system upgrade, maintenance, and staffing for public transit projects. ESP’s work with industry leading vendors has enabled us to acquire in-depth knowledge and distinctive experience. With an approach of being the project solution for our customers, ESP has distinguished itself as the go to source for the transit industry in the United States. ESP Culture Statement Your ability to work with in our culture is critical for your success. If you can commit to and live with the following principles, you’re the type of person that will be successful and help our company thrive. If you feel this level of engagement is not right for you or you’re not willing to participate with us at this level, then we’re not a good fit for you. Our expectation is that you’ll take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, “live above the line.” We know not everyone is ready for this level of performance and we appreciate the honesty for anyone that decides this is not right for them. On the other hand, you would make an ideal candidate to join our company if you’re willing to follow the “above the line” principles. Accountability: See it, own it, solve it, do it. Become part of the solution. Respect others and their feelings. Act now. Ask the question “what else can I do?” Asked the question “what coaching do you have for me?” What can I do better? Personal ownership and pride Reject average Show others that you care Hold each other accountable Steve Phelan President, ESP Enterprises, Inc.
Field Technician II
Field Technician
Job Overview We are seeking a skilled Field Technician to service, maintain, and repair low voltage public transportation equipment for NJ Transit rail stations. This position involves working at rail stations throughout Central New Jersey, focusing on critical fare collection systems including Ticket Vending Machines (TVMs), fare gates, and Ticket Office Machines (TOMs).
Key Responsibilities
- Equipment Maintenance: Service and maintain low voltage fare collection equipment including Ticket Vending Machines, fare gates, Ticket Office Machines, and related systems at NJT rail stations
- Field Service: Perform on-site troubleshooting, diagnostics, and repairs at train stations and transit facilities throughout New Jersey
- System Installation: Install, configure, and upgrade fare collection hardware and software systems for station-based equipment
- Preventive Maintenance: Conduct routine maintenance schedules and system health checks to ensure optimal equipment performance
- Technical Support: Provide technical assistance and basic training to station personnel and NJT staff
- Documentation: Maintain detailed service records, repair logs, and maintenance activities for all equipment serviced
- Safety Compliance: Follow all safety protocols and procedures when working in active rail station environments
Required:
- Associate's degree in Electronics, Electrical Technology, or related technical field
- 2 years of field service experience with low voltage systems or electronic equipment
- Strong knowledge of electronic circuits, diagnostic tools, and repair techniques
- Familiarity with public transportation systems and fare collection technology preferred not required
- Valid driver's license with clean driving record
- Ability to work independently with minimal supervision
- Schedule flexibility is essential: Must be willing and able to work weekends, holidays, and overtime as needed for emergency repairs and system maintenance
- Experience with transit systems or public transportation equipment is a plus
- Knowledge of point-of-sale systems, card readers, or payment processing equipment
- Understanding of industry regulations and safety standards
- Excellent problem-solving and communication skills
- Customer service experience
- Ability to lift and carry up to 50 lbs of equipment and tools
- Comfortable working in active rail station environments (indoor/outdoor conditions)
- Ability to work around moving trains and in station platform areas
- Capable of standing, kneeling, and working in various positions for extended periods
- Manual dexterity for handling small electronic components and tools
- Primary Schedule: 1st shift Monday through Friday
- Schedule Flexibility Required: Must be available for weekend work, holidays, and emergency calls as needed to maintain critical transit systems
- Location: Various NJT rail stations throughout Central New Jersey around Trenton down to Lindenwold.
- Travel: Assigned to multiple stations but may need to assist at other locations during a shift (Company Vehicle)
- Environment: Active rail stations, platforms, and operational transit environments
ESP Enterprises, Inc. has over 20 years of concentrated experience in the installation, system upgrade, maintenance, and staffing for public transit projects. ESP’s work with industry leading vendors has enabled us to acquire in-depth knowledge and distinctive experience. With an approach of being the project solution for our customers, ESP has distinguished itself as the go to source for the transit industry in the United States.
ESP Culture Statement
Your ability to work with in our culture is critical for your success.
If you can commit to and live with the following principles, you’re the type of person that will be successful and help our company thrive. If you feel this level of engagement is not right for you or you’re not willing to participate with us at this level, then we’re not a good fit for you.
Our expectation is that you’ll take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, “live above the line.”
We know not everyone is ready for this level of performance and we appreciate the honesty for anyone that decides this is not right for them.
On the other hand, you would make an ideal candidate to join our company if you’re willing to follow the “above the line” principles.
Accountability: See it, own it, solve it, do it. Become part of the solution. Respect others and their feelings. Act now.
Ask the question “what else can I do?”
Asked the question “what coaching do you have for me?”
What can I do better?
Personal ownership and pride
Reject average
Show Others That You Care
Hold each other accountable
Steve Phelan
President, ESP Enterprises, Inc.
ESP Enterprises, Inc. has over 20 years of concentrated experience in the installation, system upgrade, maintenance, and staffing for public transit projects. ESP’s work with industry leading vendors has enabled us to acquire in-depth knowledge and distinctive experience. With an approach of being the project solution for our customers, ESP has distinguished itself as the go to source for the transit industry in the United States. ESP Culture Statement Your ability to work with in our culture is critical for your success. If you can commit to and live with the following principles, you’re the type of person that will be successful and help our company thrive. If you feel this level of engagement is not right for you or you’re not willing to participate with us at this level, then we’re not a good fit for you. Our expectation is that you’ll take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, “live above the line.” We know not everyone is ready for this level of performance and we appreciate the honesty for anyone that decides this is not right for them. On the other hand, you would make an ideal candidate to join our company if you’re willing to follow the “above the line” principles. Accountability: See it, own it, solve it, do it. Become part of the solution. Respect others and their feelings. Act now. Ask the question “what else can I do?” Asked the question “what coaching do you have for me?” What can I do better? Personal ownership and pride Reject average Show others that you care Hold each other accountable Steve Phelan President, ESP Enterprises, Inc.
